Re: News: Wrong security code

["Allan Waghalter" <awaghalter@xxxxxxxxxxx>]

ADT did nothing wrong.  If they were unable to reach anyone at the premise
with a valid code, the did the correct thing by dispatching.  A home
invasion type crime would most likely result in the homeowner being forced
to turn the system off.  Without a duress code, central station would
receive the alarm and then an opening.  There only way to confirm that it
was user error was for the homeowner to answer, identify himself and give a
valid pass code.  ADT would not normally cancel a dispatch because they
received an opening after an alarm.

The problem all the way round was Benny.

"Bob Worthy" <securinc@xxxxxxxxxxxxx> wrote in message
news:QVhYd.36926$%Y4.34584@xxxxxxxxxxxxxxxxxxxxxxxxx
>
> "J. Sloud" <jsloud2001@xxxxxxxxxxxx> wrote in message
> news:uu533150jle5d51930on84jo8b87fbbfom@xxxxxxxxxx
>> On Fri, 11 Mar 2005 06:01:43 -0500, "Jackcsg" <nospam@xxxxxxxxxx>
>> wrote:
>>
>> >Benny Spears set off a security alarm at his Fayetteville home with a
> wrong
>> >access code Feb. 19, but he gave the correct code moments later.
>>
>>
>> Sounds like this has very little to do with the alarm and a whole lot
>> to do with some nut aiming a shotgun at a bunch of cops.
>
> It does, but unfortunately when something like this happens, right or
> wrong,
> everyone involved gets invited to the picnic. I am sure ADT will spend a
> bundle proving that they did everything in their power to cancel the alarm
> and that, as the keeper of the records, they will need to show they did
> everything possible to have current contact information on this customer
> because some attorney will be filing a wrongful death suit on behalf of
> the
> victims family.
>
> Bob4Secur
>
>