Re: 34. Is monitoring required?

["Jim Rojas" <jrojas@xxxxxxxxxxxx>]

I had a customer sign up for monitoring, and they had a policy with
Statefarm. The customer never paid me even when I contacted the customer
numerous times. I then cancelled all 3 of their accounts after 6 months of
non payment. I then sent cancellation notices to Statefarm with a reason
why.

Statefarm then cancelled all their policies. All this happened shortly after
the huge storms hit Florida. When the customer tried to get new policies
elsewhere, they were faced with 3 times the original cost of what they were
paying Statefarm initially.

After several weeks of begging and pleading to renew their policies by the
customer, both Statefarm and I stood our ground. To this day, they have yet
to offer to pay any back monitoring.

What can I say?

Jim Rojas


"Bob Worthy" <securinc@xxxxxxxxxxxxx> wrote in message
news:7LCte.114378$lQ3.15336@xxxxxxxxxxxxxxxxxxxxxxxxx
>I have heard of this when they are writing insurance covering contents. I
> also have been getting called by insurance companies. lately (State Farm
> being the most consistant) which we submitted info to on behalf of our
> clients. They want to find out if the client is still being monitored or
> if
> the client has cancelled the monitoring. It is happening on renewal and I
> am
> sure that it has to do with the alarm credit. If a customer cancels, we
> automatically notify the insurance company of the cancellation. I don't
> want
> to be the "alarm company of record" if something happens after the fact.
>
> "Jim Rojas" <jrojas@xxxxxxxxxxxx> wrote in message
> news:tJCte.293$tG.45@xxxxxxxxxxx
>> Statefarm and a few others here in Florida are making it manditory in
>> some
>> cases to have monitoring.
>>
>> Jim Rojas
>>
>>
>> "Robert L. Bass" <robertlbass@xxxxxxxxxxx> wrote in message
>> news:0_mdnUH2NeXvdCvfRVn-jA@xxxxxxxxxxxxxx
>> >> Never the less you must always consider that
>> >> if a "PRO" is using monitoring services and
>> >> "Amatuers" do not (which is not always the
>> >> case), then there must be something lying
>> >> behind it that makes the "PRO"s better in
>> >> marketing, sales and all other comercial issues.
>> >
>> > There are good reasons to select monitoring, whether the installation
>> > is
>> > professional or DIY.  In the event a fire is detected while the owners
> are
>> > out, the fire department will be notified much sooner, possibly saving
> the
>> > house.  When carbon monoxide is detected and authorities are notified
>> > lives can be saved.  With burglary, the *possibility* that the system
>> > is
>> > being monitored may cause the thief to leave sooner.  In reality, very
> few
>> > thieves are captured due to alarm monitoring because it almost always
>> > takes longer for police to be notified and respond than for the thief
>> > to
>> > get away.  There are other situations where monitoring can make a
>> > difference.  A homeowner may need to signal for help and there isn't
> time
>> > to make a phone call.
>> >
>> > For the alarm company there is one very good reason to sell monitoring.
>> > Once the company is sells enough accounts monitoring revenue is its
>> > largest profit center.
>> >
>> > --
>> >
>> > Regards,
>> > Robert L Bass
>> >
>> > =============================>
>> > Bass Home Electronics
>> > 2291 Pine View Circle
>> > Sarasota · Florida · 34231
>> > 877-722-8900 Sales & Tech Support
>> > http://www.bassburglaralarms.com
>> > =============================>
>> >
>>
>>
>
>