Re: 34. Is monitoring required?

["A-traq" <okyaysenturk@xxxxxxxxx>]

I think it's much better to give an explanation to this issue rather
than sending down the drain.
Firstly, the external siren has three main objectives:
  a- To protect the property prior to any attempt of entry. A "bad"
person would not enter a home or office with a siren installed. He/she
would rather go to a home/office without a security system installed.
  b- To alert the neighbours and other primary action teams of which
you have asked for assistance earlier on.
  c- To direct any type of action force (police, private security
guards, etc.) to the premises with ease. Following the sound and the
flasher helps find the home/office in complicated areas much easier.

Secondly, in reliance to why we need monitoring services. The main
issue is of course the marketing aspect. You keep your customer
satisfied and by means of CRM are able to add more customers to your
references. If you are a company that does not give after sales support
then you are bound to loose heaps of money in the first place. You are
the type of company that goes from door to door and gives a thousand
pack of "lies" to sell the equipment. Where as a company that uses CRM
and other tools such as monitoring are always interconnected with their
customers, meaning the automatic addition of new potential clients.
There are many monitoring stations that reduce the amount of false
alarms leaving only the true potential ones for any action to be
involved. But where as a dialer system sends an alarm no matter what.
And you must attend these alarms as you have no detail of the
situation. A neighbour to a system with a dialer would go ahead nad
check the system once, maybe twice but after two false alarms he/she
would get the impression that "... Opps, there goes Rogers shitty
system again..." and would not act at all to the system.
I guess that you do not understand the full benefits of an alarm
monitoring station Paul. It would be a good idea that you go to one and
understand what other types of services are actually given. Services
such as the in-depth usages of early/late open/close monitoring, test
signals and the meaning of cross zone alarms, duress alarms, etc. I
could go on for hours trying to explain the benefits of an alarm
monitoring station but I fully reccommend that you go to one and have
detailed information before you have any other "funny" ideas.

Never the less you must always consider that if a "PRO" is using
monitoring services and "Amatuers" do not (which is not always the
case), then there must be something lying behind it that makes the
"PRO"s better in marketing, sales and all other comercial issues.