Re: Napco EZM-8 new install causing "E12-01 SERVICE" error on keypads

[SeanS <alarmdude01@xxxxxxxxx>]

cmjindy wrote:
> I'm trying to add a EZM-8 expansion module to my Napco 9600 panel.  The
> keypads are showing the following:
>
> System Trouble
> BURG EZM TRBL
> E12-01 SERVICE
>
> I have 6 Sentrol PI6000 motion sensors attached to the EZM.  The red
> light on the EZM flashes once about every 2 seconds.  From the
> directions, this sounds normal.
>
> This is the first EZM added to my system.  Thus, it is set to address
> 01 per the jumper settings.  It is located in a second floor closet
> above the door.  The panel is in the basement.
>
> Does the error indicate something wrong with the EZM module or could I
> have one or all of the motion sensors wired wrong?  I wired them
> similar to what I did for one PI6000 I wired to the panel directly.
>
> The Windows software via the automation kit indicates the 6 zones are
> normal, and the 2 unused are open.
>
> Any ideas?
>
> Thanks,
> Chris
>
According to my Napco tech notes that explains all the error codes in
detail:

E12-01 indicates Burg EZM Response Trouble-EZM zone expansion module not
talking to control panel. Verify that the EZM address jumpers are
properly set. If using a keypad EZM make sure you gave it the proper EZM
address. EZM modules must be programmed consecutively (1,2,3,4 etc.).
EZM modules are programmed in groups of 4 therefore if using an 8-zone
EZM you must enble 2 EZM groups in programming. The next EZM address
would skip (e.g. 1 then 3). If this is correct try EZM directly at
panel. If trouble clears you have a bad wire. If trouble is still
present and programming and addressing is correct you may have a bad device.

Sean