Re: Problems with SBC ADSL services

["Stanley Barthfarkle" <sbarth@xxxxxxxxx>]

We have SBC Yahoo (old Ameritech account) ADSL, and I get 1.2 mbps
downstream (not sure what the upstream speed is, but it hasn't been an
issue)

We are a little over 9000 line feet from the SBC switch, according to the
phone company when I ordered it. Several factors may be working in our
favor, as well-
-House and subdivision are only 4 yrs old, so all the service wiring is new.
-I wired all the phones with Cat 5 (Panasonic phone system), and ran the DSL
separately on it's own Cat 5 with an appropriate DSL filter. Proper twists
are maintained at all jacks as close as possible to termination. In fact, I
ran the DSL Cat 5 wire straight out of an old cable wallplate and it
terminates at the DSL RJ11 connector- no extra connectors at all, except for
the filter.
- We are the county seat, and the biggest town in the county at 40,000
people, part of a Metro area of 3 million people. Most of the Telcos and
ISP's connect to a main internet trunk line here in town, which runs to
Chicago, 275 crow miles away.

I suspect physical location, quality of the house wiring, and age of the
local infrastructure have more to do with one's performance, or lack
thereof, than the ADSL provider. Try cable. (Note: we had Charter cable
internet when we first moved in, for a year, and our DSL is about 4 times as
fast and MUCH more reliable)


"thesatguy" <thesatguy1@xxxxxxxxxxxxxx> wrote in message
news:17CDe.584$gL1.106@xxxxxxxxxxxxxxxxxxxxxxx
> Many customers now have this crappy ADSL service from SBC.  SBC is doing
> continuous b/s ads trying to make people think its "high-speed" and
> "better" than the cable modem.  The $29.95 ADSL service is now down to
> $14.95 to lure unsuspecting folks into falling far it.
>
> The facts are this: TW offers cable modem service that runs consistantly
> at 4.70 mb and during busy times it drops to around 3.2 mb for short
> periods. Its a two-way high-speed service. It costs $49.95 per month.
>
> SBC offers ADSL that they falsely claim is hgh-speed internet service but
> the papers they have filed in response to various lawsuits state that the
> lines are clamped at 128kb so that "all online users will have a suitable
> experience" and that they actually make no claim of high-speed except from
> your house to the first central office.  After that, you are on your own.
> And that 128kb speed is only downstream.
>
> For a time I haven't had any problems with these lines, you simply
> installed the plugin filter and the communicators worked okay.  Recently,
> SBC has done something or has simply tried to put too many customers on
> too little service and I now find that communicators cannot dial out
> because their is no dial tone while the ADSL lines continuously reboot and
> attempt to restore the connections.  When you try to dialup accounts in
> the middle of the night you often get an answer after one ring and the
> connection simply goes into never-never land for a few seconds and then
> the lines return to normal. Your panels won't answer because they never
> 'hear' the ring.  Or you can finally get the panel to answer after a bunch
> of repeat attempts but the communicator cannot 'hear' because the ADSL is
> busy rebooting so the panel will hang up after a minute or two.  This is
> now causing open/close/test signals to not come in a couple of days a week
> from some customers.
> Is anyone seeing this foolishness?
>
>
>