Re: DuMP DuMP DuMP .....

["Crash Gordon" <webmaster@xxxxxxxxxxxxxxxxxxxxx>]

You know the boards have a 5 year warranty right?...keypads too.

I've had a few damaged by lightning...the last one I took out a few weeks
ago remember that bad storm we had?... It took out an XR-20, two gbs, one
smoke, welded 6 window contacts it was two years old sending it back to get
rebuilt. The lightning must have been REALLY close because it also took out
all the guy's phones, his air handler, all the tvs in the house (this was
two days before he was moving out!). It also locked up the keypad at his
neighbors house across the street but that system wasn't damaged just the
keypad processor locked and I was able to reset it.


"Bob La Londe" <usenet@xxxxxxxxxxxxxxxxx> wrote in message
news:AIqdncmwRsD0-5feRVn-vw@xxxxxxxxxxxxxxx
>
> "Crash Gordon" <webmaster@xxxxxxxxxxxxxxxxxxxxx> wrote in message
> news:5bqOe.38$s57.4661@xxxxxxxxxxxxxxxxxx
>> The old 692 keypads would lock up with heavy voltage spike - like
>> lightning. Easy fix for that.
>> But,  I've never seen any of the panel processors lock up though.
>> Did you 86 it?
>>
>>
>
> Tech support had me check bus voltage on each one with keypads connected
> and without.  They said the board was toast each time.  Since I have had
> it happen three times now I suspect some kind of defect or a bad batch of
> boards or something.
>
> The customer opted to keep it in this last case.  In previous ones I saved
> the keypads for spares and pitched the boards.
>
> What gets me is, "Sorry, Its locked up."  When Napco had their bad memory
> on the P1632 a couple years ago they were sending me repalcement boards
> and a comp for the time. I only had a couple of those.   Same with DSC and
> some of the early 1555s that died for no apparent reason.  Neither just
> said "Sorry."
>
>
> --
> Bob La Londe
>
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