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Re: Service calls

Subject: Re: Service calls
From: "Frank Olson" <feolson@xxxxxxxxxx>
Date: Thu, 07 Apr 2005 00:44:59 GMT
Newsgroups: alt.security.alarms
References: <w72dnZpLKNosrM7fRVn-qg@xxxxxxxxxxx>

"ABLE1" <able1delete@xxxxxxxxxxxxxxxxxx> wrote in message
news:w72dnZpLKNosrM7fRVn-qg@xxxxxxxxxxxxxx
> Anyone here want to share how they handle fuel surcharge and or mileage
> for
> service calls???
>
> What rate do you charge and has it changed since the gas went thru the
> roof???
>
> I am mainly interested as it relates to sub-contract service work.
>
> TIA
>
> Les


I came across a Chubb work order the other day...  They tack $5.00 on to
each call.  They call it a "fuel surcharge"...  The customer was "PO'd" to
say the least.  He's spending $129.00 an hour for a Chubb tech and then they
add the other $5.00 for fuel...  Tsk!!!

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