NAPCO Gemini GEM-P816 program user codes GEM-RP3DGTL - can't arm system

["a4wanman" <a4wanman@xxxxxxxxx>]

I'm trying to program user codes in my GEM-P816 panel using the
GEM-RP3DGTL keypad.  The manual is kind of confusing:

After selecting programming feature 14 to enter user codes, the manual
says to Press the [Function} key onece to set the cursor th the User
Code.  Then enter user number - user code - area 1 options - area 2
options.

The example given in the manual to program a code of "2222" for user 02
with area 1 options of "arm/disarm" and "user program" is:

0 2  (for user number) 2 2 2 2 *0 *0 (for user code)  *0 9 (blank 9 for
area options)  *0 *0 (blank blank for area 2 options).


I've tried to enter the example code, but I can't arm/disarm the
system.  Every time I enter a user code, I get the 4 beeps telling me
its an invalid code.

The manual contradicts itself.  One section says for area options to
use *0 for 10 and 0 for blank.  Another part says to use *0 for blank.
Their example code uses *0 for blank.

Does anyone have any experience with this keypad and panel and can tell
me where I'm going wrong?  I'm probably missing just one simple step.

Thanks,

Scott