Re: NAPCO Gemini GEM-P816 program user codes GEM-RP3DGTL - can't arm system

["Jim" <alarminex@xxxxxxx>]

a4wanman wrote:
> I'm trying to program user codes in my GEM-P816 panel using the
> GEM-RP3DGTL keypad.  The manual is kind of confusing:
>
> After selecting programming feature 14 to enter user codes, the
manual
> says to Press the [Function} key onece to set the cursor th the User
> Code.  Then enter user number - user code - area 1 options - area 2
> options.
>
> The example given in the manual to program a code of "2222" for user
02
> with area 1 options of "arm/disarm" and "user program" is:
>
> 0 2  (for user number) 2 2 2 2 *0 *0 (for user code)  *0 9 (blank 9
for
> area options)  *0 *0 (blank blank for area 2 options).
>
>
> I've tried to enter the example code, but I can't arm/disarm the
> system.  Every time I enter a user code, I get the 4 beeps telling me
> its an invalid code.
>
> The manual contradicts itself.  One section says for area options to
> use *0 for 10 and 0 for blank.  Another part says to use *0 for
blank.
> Their example code uses *0 for blank.
>
> Does anyone have any experience with this keypad and panel and can
tell
> me where I'm going wrong?  I'm probably missing just one simple step.
>
> Thanks,
>
> Scott

This probably isn't going to be too much help to you because although I
use Napco panels, I only use the larger panels and keypads. However, if
Napco is following their usual programing procedures, *0 = blank and 0
= 10. Also, during programing of user codes in the Alphanumeric
keypads, it is necessary to press the ON/Off key after you've entered
the user code. This is to "save" the new entry. I didn't see that you
had mentioned doing this, in your description above.

An experience I had with one of the lesser keypads ...... I was asked
to program a user code for someone awhile ago, who had a P816 and a
digital keypad and actually locked myself out, because there's no
display of the actual numbers you're entering. I pressed a wrong number
and didn't know it and had to go into dealer programing with my laptop
to straighten it out. So be careful and make sure you know which
numbers you're entering and DON'T make a mistake, if you don't have
dealer access.