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What would cause internet on one device to stop working?
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Hi all,
Two posts in two days it's like the good old days on the list!!
Hoping some of the clever people on this group can help me out with a
little advice.
We have Sky fibre broadband with Sky hub, sky q silver box, sky q mini and
a sky repeater giving wifi coverage around our house.
We have both 2.4GHz and 5GHz networks with different names.
Wifi coverage is generally good.
Issue we have is that pretty regularly (maybe once or twice a day across
multiple devices) internet access will stop.
We might be browsing the web or using an app but it just stops and doesn't
load.
Wifi signal is full at this point and we are typically not moving at the
time it happens.
Waiting 'may' resolve things but its many minutes before it does.
Turning wifi off and on again resolves things.
At the time of the issue the internet is working fine on other devices. It
'generally' only affects one device at a time.
Result at the moment is i'm spending more time on 4G than wifi because its
driving me mad.
Issue has been noticed on iphones and ipads. Not noticed it on macbooks but
then we don't do a huge amount of browsing on those.
Sky support whilst generally good to deal with haven't been able to suggest
a cause.
Hub has been swapped out.
All devices are dhcp so far, I can reserve IP addresses if we think that
will make a difference.
Opinions, thoughts etc hugely appreciated. There's beer tokens for anyone
that suggests the cause/the cure for me!!
Cheers all
Noel
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<div dir=3D"ltr">Hi
all,=C2=A0<div><br></div><div>Two posts in two days
it&=
#39;s like the good old days on the
list!!</div><div><br></div><div>Hoping =
some of the clever people on this group can help me out with a little
advic=
e.</div><div><br></div><div>We have Sky fibre
broadband with Sky hub, sky q=
silver box, sky q mini and a sky repeater giving wifi coverage around our =
house.</div><div><br></div><div>We have both
2.4GHz and 5GHz networks with =
different
names.</div><div><br></div><div>Wifi coverage
is generally good.<=
/div><div><br></div><div>Issue we have is that
pretty regularly (maybe once=
or twice a day across multiple devices) internet access will
stop.</div><d=
iv><br></div><div>We might be browsing the web or
using an app but it just =
stops and doesn't
load.</div><div><br></div><div>Wifi signal is
full at=
this point and we are typically not moving at the time it
happens.</div><d=
iv><br></div><div>Waiting 'may'
resolve things but its many minutes=
before it
does.</div><div><br></div><div>Turning wifi
off and on again res=
olves things.</div><div><br></div><div>At the
time of the issue the interne=
t is working fine on other devices. It 'generally' only
affects one=
device at a
time.</div><div><br></div><div>Result at the
moment is i'm=
spending more time on 4G than wifi because its driving me
mad.</div><div><=
br></div><div>Issue has been noticed on iphones and ipads.
Not noticed it o=
n macbooks=C2=A0but then we don't do a huge amount of browsing on
those=
..</div><div><br></div><div>Sky support
whilst generally good to deal with h=
aven't been able to suggest a
cause.</div><div><br></div><div>Hub has b=
een swapped out.</div><div><br></div><div>All
devices are dhcp so far, I ca=
n reserve IP addresses if we think that will make a
difference.</div><div><=
br></div><div>Opinions, thoughts etc hugely appreciated.
There's beer t=
okens for anyone that suggests the cause/the cure for
me!!</div><div><br></=
div><div>Cheers
all</div><div><br></div><div>Noel</div></div>
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<hr style=3D"height:2px ; border-width:0; color:#E3E3E3; backgroun=
d-color:#E3E3E3;">
Posted by: Noel Andrews <noel@xxxxxxx> <hr=
style=3D"height:2px ; border-width:0; color:#E3E3E3;
background-color:#E3E=
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