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Re: Power line Ethernet stopping iPhone Sonos app working
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Yup - they're the f*cking bane of my life too and the first thing that I
ge=
t anyone that calls me with streaming / discovery issues with our kit to
re=
move from their networks as the very first test ... Almost always resolves
=
the problem.
I wish I could ban the b*stard things!
Then of course the next thing is 'but I can't run a network cable ...' ...
=
:-)
Phil
Sent from another bloody fruit-based portable device...
> On 25 Jun 2016, at 07:59, Noel Andrews noel@xxxxxxx [ukha_d] <u=
kha_d@xxxxxxx> wrote:
>=20
>=20
>=20
> Morning all,
>=20
> Fantastic Sonos support experience yesterday even if it did dent my
man p=
ride!
>=20
> Ever since getting Sonos the iPhone and iPad apps in the house
unreliably=
connect to them. Just says searching then talks me through pressing the tw=
o buttons on the Sonos unit to re-link.
>=20
> That was fine albeit annoying until latest app update that changed
that p=
rocess and now encourages you to call them.
>=20
> Called up and spoke to Peter, he realised I wasn't your average low
tech =
home user and talked me through some pings etc.
>=20
> Turns out that pings from my Mac to my iPhone were taking between 200
and=
500ms.
>=20
> Talked through what devices I had and as soon as I said power line
Ethern=
et he said there's your problem. This is the point that I was thinking
yeah=
yeah whatever!=20
>=20
> So he got me to go round the house and then them all off and repeat
the p=
ing tests.
>=20
> Immediately it was down to 0.1ms consistently. Launching the Sonos app
wo=
rked first time very quickly.
>=20
> His explanation is that the power line units cause routing issues.
Some g=
oogling seems to imply that the power line units don't pass dhcp broadcast
=
traffic.
>=20
> This also seems to be why now and again my iPhone will stubbornly not
bro=
wse to Internet sites.
>=20
> Sonos from my macs has always been perfect including control from
light w=
averf switches through indigo. I suspect because the macs have static ip
re=
servations.
>=20
> I'm somewhat reliant on my power line units so as a potential
workaround =
I've now made sure all the iPhones have got static ip reservations in the
h=
ope that might work. So far so good but thought I'd post here in case
a)any=
one else was having the issue and b) in case anyone knows a bit more and
ca=
res to comment.
>=20
> Cheers all
> Noel=20
>=20
>=20
>=20
>=20
>=20
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<div>Yup - they're the f*cking bane of my life too and the first
thing that I get anyone that calls me with streaming / discovery issues
with our kit to remove from their networks as the very first test ...
Almost always resolves the problem.</div><div
id="AppleMailSignature"><br></div><div
id="AppleMailSignature">I wish I could ban the b*stard
things!</div><div
id="AppleMailSignature"><br></div><div
id="AppleMailSignature">Then of course the next thing is 'but
I can't run a network cable ...' ...
:-)<br><br>Phil<div><br></div><div>Sent
from another bloody fruit-based portable
device...</div></div><div><br>On 25 Jun 2016, at
07:59, Noel Andrews <a href="mailto:noel@xxxxxxx";>noel@xxxxxxx</a>
[ukha_d] <<a href="mailto:ukha_d@xxxxxxx";>ukha_d@xxxxxxx</a>>
wrote:<br><br></div><blockquote
type="cite"><div>
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<div dir="auto">Morning
all,<div><br></div><div>Fantastic Sonos support
experience yesterday even if it did dent my man
pride!</div><div><br></div><div>Ever since
getting Sonos the iPhone and
iPad apps in the house unreliably connect to them. Just says searching then
talks me through pressing the two buttons on the Sonos unit to
re-link.</div><div><br></div><div>That was
fine albeit annoying until
latest app update that changed that process and now encourages you to call
them.</div><div><br></div><div>Called up and
spoke to Peter, he realised I
wasn't your average low tech home user and talked me through some pings
etc.</div><div><br></div><div>Turns out that
pings from my Mac to my iPhone
were taking between 200 and
500ms.</div><div><br></div><div>Talked
through
what devices I had and as soon as I said power line Ethernet he said
there's your problem. This is the point that I was thinking yeah yeah
whatever! </div><div><br></div><div>So
he got me to go round the house
and then them all off and repeat the ping
tests.</div><div><br></div><div>Immediately
it was down to 0.1ms
consistently. Launching the Sonos app worked first time very
quickly.</div><div><br></div><div>His
explanation is that the power line
units cause routing issues. Some googling seems to imply that the power
line units don't pass dhcp broadcast
traffic.</div><div><br></div><div>This
also seems to be why now and again my iPhone will stubbornly not browse to
Internet
sites.</div><div><br></div><div>Sonos from my
macs has always been
perfect including control from light waverf switches through indigo. I
suspect because the macs have static ip
reservations.</div><div><br></div><div>I'm
somewhat reliant on my power
line units so as a potential workaround I've now made sure all the iPhones
have got static ip reservations in the hope that might work. So far so good
but thought I'd post here in case a)anyone else was having the issue and b)
in case anyone knows a bit more and cares to
comment.</div><div><br></div><div>Cheers
all</div><div>Noel </div><div><br><br><div
id="cm_replymail_content_wrap">
</div>
</div></div>
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Posted by: Phil Harris <phil@xxxxxxx> <hr
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