Re: Incoming telephone calls dropped after one ring

["David Gumbrell" <david.gumbrell@xxxxxxxxx>]

Hi Keith,

It seems to be working again now I've dried the area a bit but I take your
point about corrosion - the NTE5 already looks a bit nasty from old
dampness
(what the tanking is supposed to cure). Nice blue copper corrosion on the
bare BT wires etc. Fascinating stuff about the effect on ADSL speeds, I
need
to do a speedtest ...

How much do I need to worry about moisture wicking up (from old dampness)
into the individual cores ... are these are going to rot and breakdown over
time, in which case BT would have to replace this leg anyway - would they
do
that and at their cost or mine and what triggers it ?

If it was dampness in the line elsewhere I assume this would be either at a
joint or if the sheathing is damaged, or does the sheathing go porous over
time ... it's a grey plastic material ? The line goes out, up the wall to a
joint box and across to a post, not sure where it goes after that (well, I
know it goes to an exchange, but not sure whether it's overland or
underground).

In any case, it looks like a new NTE5 is on the cards.

Thanks for the advice...

Cheers

David






On 30/01/2008, Keith Doxey <ukha@xxxxxxx> wrote:
>
>   Unlikely to work :(
>
> Once a socket has been wet it will get corroded and persistantly cause
> problems. It will also severely affect your ADSL speed as well. We had
a
> damp socket at work which wasn't affecting the operation of the phoen
line
> but out ADSL download speed was only about 274K despite being next
door to
> the exchange. After the socket was changed out speed was 7MEGS !!!
>
> You could prove if it is the socket by disconnecting the BT line from
the
> rear of it and ringing the line with nothing connected to the end of
the
> wire. It should just ring ad ring when you all from your cellphone. If
it
> still trips the fault is on the actual line itself.
>
> If its just the NTE5 causing the problem you can buy one from
> www.solwise.co.uk to avoid any possible charges that you might get if
you
> call BT in. Might also be quicker !!!!
>
> HTH
>
> Keith
>
> -----Original Message-----
> From: ukha_d@xxxxxxx <ukha_d%40yahoogroups.com> [mailto:
> ukha_d@xxxxxxx <ukha_d%40yahoogroups.com>] On Behalf Of
> David Gumbrell
> Sent: 29 January 2008 23:20
> To: ukha_d@xxxxxxx <ukha_d%40yahoogroups.com>
> Subject: Re: [ukha_d] Incoming telephone calls dropped after one ring
>
> Thanks Keith,
> Unless it's coincidental it seems likely to be inside at the NTE5
since
> the
> wall has been tanked and there's a lot of condensation running it down
it.
> I'll take the faceplate off and see if I can get it to dry out a bit.
>
> Cheers
>
> David
>
> On 29/01/2008, Keith Doxey <ukha@xxxxxxx
<ukha%40diyha.co.uk>> wrote:
> >
> > Classic case of Ring Trip.
> >
> > The line is wet somewhere. If its failing at just the NTE 5 then
the
> > fault is on BTs part of the network and you need to call them.
Most
> > likely a fault outside the premises, most likely underground,
unless
> > the NTE5 got wet when the plasterer was working.
> >
> > HTH
> >
> > Keith
> >
> >
> > -----Original Message-----
> > From: ukha_d@xxxxxxx
<ukha_d%40yahoogroups.com><ukha_d%40yahoogroups.com> [mailto:
> > ukha_d@xxxxxxx
<ukha_d%40yahoogroups.com><ukha_d%40yahoogroups.com>] On Behalf
Of David
> > Gumbrell
> > Sent: 29 January 2008 19:47
> > To: ukha_d@xxxxxxx
<ukha_d%40yahoogroups.com><ukha_d%40yahoogroups.com>
> > Subject: [ukha_d] Incoming telephone calls dropped after one ring
> >
> > Hi
> >
> > My phones were disconnected/reconnected repeatedly for a few days
> > whilst the plasterer was working round the master socket. An
internal
> > phone line was cut accidentally. After completion of the work a
normal
> > phone was connected on Monday and worked fine. Monday night I
added
> > some secondaries and they were getting a dialtone which was all I
> > tested, but this morning I got told that incoming calls get
dropped
> > after the first ring. This is still happening even after I have
> > disconnected all phones and plugged a single one directly into
the BT
> > NTE5. ADSL and outbound calls still work fine. BT ringback test
fails.
> >
> > Anybody know what fault this is likely to be ?
> >
> > Cheers
> >
> > David
> >
> > **** Sponsored By http://www.Berble.com ****
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> >
> >
> >
>
> [Non-text portions of this message have been removed]
>
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