Re: Incoming telephone calls dropped after one ring

["David Gumbrell" <david.gumbrell@xxxxxxxxx>]

Thanks Keith,
Unless it's coincidental it seems likely to be inside at the NTE5 since the
wall has been tanked and there's a lot of condensation running it down it.
I'll take the faceplate off and see if I can get it to dry out a bit.

Cheers

David

On 29/01/2008, Keith Doxey <ukha@xxxxxxx> wrote:
>
>   Classic case of Ring Trip.
>
> The line is wet somewhere. If its failing at just the NTE 5 then the
fault
> is on BTs part of the network and you need to call them. Most likely a
> fault
> outside the premises, most likely underground, unless the NTE5 got wet
> when
> the plasterer was working.
>
> HTH
>
> Keith
>
>
> -----Original Message-----
> From: ukha_d@xxxxxxx <ukha_d%40yahoogroups.com> [mailto:
> ukha_d@xxxxxxx <ukha_d%40yahoogroups.com>] On Behalf Of
> David Gumbrell
> Sent: 29 January 2008 19:47
> To: ukha_d@xxxxxxx <ukha_d%40yahoogroups.com>
> Subject: [ukha_d] Incoming telephone calls dropped after one ring
>
> Hi
>
> My phones were disconnected/reconnected repeatedly for a few days
whilst
> the
> plasterer was working round the master socket. An internal phone line
was
> cut accidentally. After completion of the work a normal phone was
> connected
> on Monday and worked fine. Monday night I added some secondaries and
they
> were getting a dialtone which was all I tested, but this morning I got
> told
> that incoming calls get dropped after the first ring. This is still
> happening even after I have disconnected all phones and plugged a
single
> one
> directly into the BT NTE5. ADSL and outbound calls still work fine. BT
> ringback test fails.
>
> Anybody know what fault this is likely to be ?
>
> Cheers
>
> David
>
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