Re: Re: OT : Anyone seen info on...

["Simon Rafferty" <simonr@xxxxxxx>]

The Sony Centre concept was originally developed in the UK in 1982 and has
evolved to become the definitive retail channel for Sony products in the
United Kingdom as well as a representative of the Sony brand in the market
place.

Sony Centres are run by independent retailers receiving high levels of
support from Sony in the fields of staff training, exclusive promotions and
direct marketing. By offering a combination of comprehensive ranging,
excellent service and exclusive support from Sony, Sony Centres represent
the very highest standards of consumer electronics retailing.

Sony Centres continuously focus on being able to provide levels of service
that no other retailer of Sony products can offer. For this reason every
Sony Centre is committed to brand values to ensure the stores continue to
improve and develop their service to the customer.

Product range
The widest range of Sony products available in the UK.

The best staff and product knowledge
Sony Centres specialise in Sony products. In doing so the staff receive
more
regular and specialist training and offer unrivalled levels of service and
product knowledge.

Quality backup service
Every Sony Centre provides a delivery and installation service. They also
provide access to an authorised Sony service centre who can offer the best
engineering back up should any Sony product require servicing.

Good value
It is vital that every customer receives good value for money along side
excellent levels of service. For this reason Sony centres will always
monitor their prices on a local basis.



http://www.sonycentres.co.uk/values.asp?id=21___



Simon

----- Original Message -----
From: "Paul Gordon" <paul@xxxxxxx>
To: <ukha_d@xxxxxxx>
Sent: Monday, May 31, 2004 10:24 PM
Subject: RE: [ukha_d] Re: OT : Anyone seen info on...


> Word of warning about Sony Centre's.....
>
> You might *THINK* they are a national chain.....
>
> You might *THINK* they are in some (any) way related to Sony....
>
> You'd be wrong on both counts....
>
> Sony Centre's are individually owned franchises, not supported by, or
> afilliated to, Sony, in any way... If you buy something at any given
Sony
> Centre, you will not (*) be able to return it to any other Sony
Centre....
> If you recieve unsatisfactory service at a Sony Centre, Sony UK will
not
be
> the slightest bit interested in supporting you in any way whatsoever,
(and
> are not obliged in any way to do so...
>
> I speak from bitter experience.....
>
> You might *THINK* that Sony allowing them to plaster their name &
logo
above
> their front door might at least endow them with some sense of
> responsibility.... - wrong again....
>
> (*) = Some franchise owners own more that 1 Sony Centre, so you *MAY*
find
> certain combintaions of shops willing to deal with any problems... -
for
> instance, the Sony Centres in the Trafford Centre in Manchester and in
> Mayfair in London are both owned by the same franchise, and so are
able
> (willing) to deal with returns/refunds/exchanges etc... between each
> other....
>
> Paul G.
>
>
>
> >From: "Rob Mouser" <groups@xxxxxxx>
> >Reply-To: ukha_d@xxxxxxx
> >To: <ukha_d@xxxxxxx>
> >Subject: RE: [ukha_d] Re: OT : Anyone seen info on...
> >Date: Mon, 31 May 2004 17:37:57 +0100
> >
> >Sony centers are apparently possessed by the Devil according to
SWMBO.
Went
> >into the Exeter branch yesterday to see how much they were
charging for
> >memory sticks. Came out with a DSCT1 camera! Doh!
> >To make it worse the new cameras take the Duo MemSticks so I had
to buy
new
> >ones of those too!!!
>
>
>
>
>
>
>
> Yahoo! Groups Links
>
>
>
>
>
>