RE: XBox & CDs

["Hawes,Timothy Edward (GEG)" <haweste@xxxxxxxxxxxxxxx>]

> -----Original Message-----
> From: Hawes,Timothy Edward (GEG)  Sent: 20 February 2004 14:51
>
> Has anyone else experienced their XBox refusing to play CDs ?
>
> I *think* I've got the Samsung drive, and it's played CD-Rs
> in the past as I've copied a couple to the hard drive. Last
> night it wouldn't play *anything* on a CD, yet it was happy
> with DVDs. The tray would close & the eject button flash, but
> then keep flashing (green only) with the CD drive spinning
> up, but nothing playing. Eventually the drive timed out and stopped.
>
> I left it unplugged for a while and tried again and it
> gradually started to get happier. It was still a struggle to
> get it to recognise a pucka CD though (Tracey Chapman - Fast
> Car, original disk from ages ago so no copy protection issues).
>
> It's still unchipped - should I get it looked at under warranty ?


OK, I've now managed to sort this out. I sent the box back to Micro$oft
under warranty (about a month left to run) and they replaced the Hard Drive
and "Other". The whole process was very quick and efficient and I
was only without the console for about 8 days. Apart from a tick list of
what was changed, I got no other feedback as to what was wrong, so I guess
it was just a drive failure. Overall, I was very impressed with the XBox
warranty service :-))

Two of the screws to take the console apart are located under the serial
number sticker, and another sticker. The service guys simply punched a hole
through the labels and then reprinted, and stuck new labels over the top
when finished.

I'd best get it chipped now I suppose :-)

Cheers,

Tim.

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