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RE: Re: Moving from BT -> Eclipse
- To: <ukha_d@xxxxxxx>
- Subject: RE: Re: Moving from BT -> Eclipse
- From: "Nikola Kasic" <nikola@xxxxxxx>
- Date: Tue, 20 May 2003 11:07:49 +0100
- Mailing-list: list ukha_d@xxxxxxx; contact
ukha_d-owner@xxxxxxx
- Reply-to: ukha_d@xxxxxxx
Eclipse told me that if I was on Wires Only (self installed ADSL) then
they would just do the swap and charge =A335+VAT for transfer. But because
it's BT engineer installed one, I need to convert it back to analogue
and then they would charge full installation of =A350+VAT. That means that
not only it's more expensive, but I'm likely to have longer service
disruption and probably change phone number.
Cheers,
Nik
-----Original Message-----
From: patricklidstone [mailto:patrick@xxxxxxx]=20
Sent: 19 May 2003 19:55
To: ukha_d@xxxxxxx
Subject: [ukha_d] Re: Moving from BT -> Eclipse
--- In ukha_d@xxxxxxx, "Lee" <mailinglists@v...> wrote:
> Typical ******* BT Ignite.... send an engineer at =A350/hr (inc.=20
traveling
> time) to your
> house to remove a =A35 faceplace...
>=20
> If you moved from Eclipse, would they have to disconnect you again?
I don't think they generally send an engineer out if they revert to=20
the analogue line - they certainly didn't for me, but they do have to=20
actually action the disconnection at the exchange. Someone just=20
turned up a few later to collect the modem.
Charging for "reconnection"/provisioning is entirely down to the
new=20
providers policy on these matters and is infuenced by whatever=20
wholesale or local loop agreements they have in place AIUI.
Patrick
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