RE: [RANT] City Link

["Phil Harris" <phil@xxxxxxx>]

Ahhhh you mean "Shitty Link"...

Phil

> -----Original Message-----
> From: Keith Doxey [mailto:ukha@xxxxxxx]
> Sent: 25 January 2003 11:27
> To: UKHA Discussion
> Subject: [ukha_d] [RANT] City Link
>
>
> Hi All,
>
> need to vent some steam :-(
>
> I am waiting for delivery of my Kenwood TFT monitors.
>
> Last night at 17:55 a card was left by City Link.
>
> We will deliver the next working day between 0800 and 1730 MON-FRI
ONLY
>
> The will be no-one to receive the parcel on Monday so this morning I
rang
> the depot to ask if it was available for collection today. YES they
say. I
> then get in my car and drive 25 miles to the depot in Norwich.
>
> In front of me in the queue is one angry bloke who was carded on
Thursday.
> Following the instructions on the card he waited in all day Friday
to
> receive absolutely nothing. He had made a similar length journey to
me. He
> left with his parcel but was still annoyed about having to do a 50
mile
> round trip to collect it.
>
> Woman behind the counter starts to deal with me. Cant find parcel.
Comes
> back and says the van driver is attempting to deliver it and will
> anyone be
> in. I point out that I rang this morning BEFORE setting out on my
> journey to
> ask if it was available because the card specifically stated MON-FRI
only.
> She says because the driver had another delivery in the area he
> had decided
> to take it.
>
> I rang home to make sure Sharon was in and that she wasnt
> planning on going
> out. No problem. Was told the parcel would be delivered within the
next 20
> minutes. Somewhat annoyed at my wasted trip I return home.
>
> 45 minutes later after a totally wasted 50 mile round trip and 2
> hours of my
> time I get home eager to unwrap my goodies. NO PARCEL. Sharon had
> not moved
> from the settee and no card had been left. I have now  been home
for 40
> minutes and it still hasnt arrived. The phone at City Link is ringing
but
> no-one is answering and I am one VERY UNHAPPY BUNNY :-((
>
> Needless to say, City Link will not be getting any of my business if I
can
> possibley avoid it.
>
> Keith
>
>
> http://www.automatedhome.co.uk
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