RE: What the **** is going on!!!???

["David Yeend" <david.yeend@xxxxxxx>]

Is it not true that the warranty 'starts' again from the time of supply of
the replacement?

I thought it was defined this way in the relevant legislation?

-----Original Message-----
From: alcinababe [mailto:alcinababe@xxxxxxx]
Sent: 17 August 2003 10:59
To: ukha_d@xxxxxxx
Subject: [ukha_d] What the **** is going on!!!???


Last September I bought two socket rockets (LM15EB).  After a couple of
months a bulb blew in one of them and the LM15 no longer responded to any
signals and I couldn't reset it. I thought it was just "one of those
things". A
month later a bulb blew in the second one and it too became inoperational. 
I
returned them to Letsautomate who, under my year's warranty, either
repaired
or replaced them because the ones they sent back worked....

...Until a bulb blew a second time in each of them whereupon exactly the
same thing happened.  Once again I returned them to Letsautomate who sent
me working ones by return of post.

About this time I was a little concerned about the electrics in my house
anyway (and I needed sooooooo many more sockets than were there!), so I
had my house rewired.  One month and much dust later I installed the 'new'
LM15s into the new wiring. (I hadn't used them in the old wiring for fear
it was
faulty wiring that was causing the problem.)

All was fine for 3 weeks then....boom....a bulb blows.  It trips the fuse
in my
new fuse box (as my electrician said it would).  I replace the bulb, reset
the
fuse...but the LM15 fails to respond!  It won't be reset (turn on power to
it, send
an 'A3 on' signal to it four times), it won't respond to an All Lights Off
and it
won't respond to an All Off.  It seems to have total amnesia about its
status as
an X10 module.

It has to be a fault with the units (I've just had my house rewired to rule
out
faulty wiring!).  I cannot believe that I have to replace the LM15 every
time a
bulb blows!  At 25 quid a pop (no pun intended) that's way too expensive.
Letsautomate have, under the terms of their warranty, either repaired or
replaced (I don't know which) the units each time, but that warranty is up
next
month, and as soon as the next bulb blows I'm going to be left with useless
units.  The whole point of the LM15s was as security lights to make it look
like
someone was at home.  But they are totally unreliable and therefore useless
if
they blow every time the bulb in them blows.

Does anyone have any idea what's wrong?  Am I failing to do some magical
reset, unmentioned in the manual?  Are they a faulty batch of units?  Has
anyone else experienced this happening when a bulb blows?  Letsautomate
claim that they've never come across this before, and indeed I can find no
reference to it on the web, but it's happened with both sets of wiring.  I
live in
the middle on London so it's not an unreliable electricity supply.

I'm at a complete loss. :(  All suggestions and opinions gratefully
received.

Alcina