Re: [OT] Distance selling again & ebuyer

["Ian Lowe" <ian@xxxxxxx>]

Short version, from my Trading Standards spat with Dabs...

If the retailer's Ts and Cs state up front that you are responsible for
return shipping, then you are responsible for return shipping. The only
time
you can contest this is if it's not clearly stated within the published Ts
and Cs.

As I recall, ebuyer mandate that you must use a courier service rather than
Royal Mail, but they are significantly better than scam or dabs at handling
returns in a fair manner.

Of the various e-tailers who have screwed us over in the last year or so,
ebuyer are probably the best of the bunch, and come up good most often.

Personally, I would be less inclined to piss them off by getting stroppy.

I.

----- Original Message -----
From: "Paul" <p-gale@xxxxxxx>
To: <ukha_d@xxxxxxx>
Sent: Thursday, April 10, 2003 10:18 AM
Subject: [ukha_d] [OT] Distance selling again & ebuyer


> There was a huge amount of posts on DSRs over the past few months
here.
> I tried searching for an answer but there was far too much and my life
> is too short!
>
>
>
> I'm trying to return something to ebuyer - they say I have to pay for
> postage back to them but I seem to remember reading that it's their
> responsibility to collect from me - anyone care to comment and has
> anyone returned to them before?
>
>
>
> TIA
>
>
>
> Paul.
>
>
>
>
>
> [Non-text portions of this message have been removed]
>
>
>
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