RE: BT internet do it again...BT pulls plug on unlimited net access

["Dave McLaughlin" <dave@xxxxxxx>]

Hi Phil,

I too have the same problem with Fast24 since there last telecoms change.
It
was excellent before this. I have sent a cancellation email but had no
response and will take action if they debit my card next time around.
Phoning is a waste of time. I noticed today that the support number for
your
first 30 days is now gone off the contacts on the web. I wonder why?

I have now signed up with Clara.net for the same cost and the service so
far
is excellent but there is a restriction of 120 hours per month but seeing
as
I don't use that much anyway (unless I forget to sign off messenger again)
it is fine. You can get the business use for higher costs but 25.99 is a
bit
steep for ISDN access.

Dave...

-----Original Message-----
From: Phillip Harris [mailto:phil@xxxxxxx]
Sent: 01 October 2002 22:43
To: ukha_d@xxxxxxx
Subject: RE: [ukha_d] BT internet do it again...BT pulls plug on
unlimited net access



> > That 5 hours per day !!!
>
> What a bunch of ****s
>
> I'm so sick of all this ISP crap.  How long has it been going
> on now FFS.

Fast24 won't even answer my emails or phonecalls - if I do get someone
to talk to me (at 50p a minute of course) - then I'm just told that
"We
are experiencing authentication problems"...

...they used to be superb. Now I can't keep a connection to them for
more than between 3 and 12 seconds and certainly don't get any data
flowing!

I've gone back to my old BT account that comes free with my ISDN now but
150 hours a month will soon go on that one!

Phil

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