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Re: Anyone having problems with Mr Tonks (Tivo) ?
- To: ukha_d@xxxxxxx
- Subject: Re: Anyone having problems with Mr Tonks (Tivo)
?
- From: "jtankard" <john@xxxxxxx>
- Date: Wed, 20 Mar 2002 16:04:02 -0000
- Delivered-to: mailing list ukha_d@xxxxxxx
- Mailing-list: list ukha_d@xxxxxxx; contact
ukha_d-owner@xxxxxxx
- Reply-to: ukha_d@xxxxxxx
--- In ukha_d@y..., "Kevin Hawkins" <lists@u...> wrote:
> Have been trying to get in touch with Mr Tonks for a few days
now re the
> Tivos I bought as one has gone faulty. Anyone else having problems
> contacting him ? His number is constantly busy and if you use ring
back and
> eventually get through then it rings and rings and is eventually
cut off,
> sometimes after only a few rings.....No response to today's email
either
> although I have not in fairness given him much time as yet.
>
I had very good responce to problems from Mr Tonks, yes the line was
engaged, and I only spoke with Mr Tonks but he agreed to send out a
replacement without getting the dead one back first! which i thought
was very good.
TiVo will not provide anyone with replacement units unless they come
>from
John
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