Buying Tivo's My Experience

["Dr John Tankard" <john@xxxxxxx>]

Hi as you may know I got a Tivo, what a bit of kit !

Unfortunately yesterday it died :-( white screen of death !

I have to say I was I bit worried as I have purchased it mail order from
Mr Tonks who I have never dealt with before, however I called yesterday
late afternoon, and I have a replacement this morning, he did not
require by box back to check that it was dead. Now that is what I call a
customer service !

I have no connection with Mr Tonks other than I am a satisfied customer,
any one wanting his number again its 01922 615212

Now I have just got to decide if I apply the hacks, much of the notes
recommend that you back up your tivo before you switch it on to make the
image file small enough to fit on a CD, but since I have had on dead
unit I am thinking of waiting for a couple of months to be sure its ok
before invalidating the warrantee. I am just relived that I did not read
up on the hacking before I got my unit, because I would have hacked it
straight away and could have been out of pocket to the tune of =A3200.=20

When I hack it I am not going to bother with the CD route, I will get a
spare drive and use the tools to clone it.

Has anyone on the list applied the hacks ?

Does anyone know what happens if you apply the hack, get the software
upgrade and then at a later date have to revert to the backup, will tivo
download a new upgrade ?

John