Fw: Re: (OT) Kodak & TS

["Gareth Cook" <gcook@xxxxxxx>]

And mine.

G.

Gareth Cook Senior Engineering Specialist EMEA ED, IBM SWG Lotus Park, Staines, TW18 3AG

Office:  +44 (0) 1784 445 166 Mobile:  +44 (0) 7980 445 166 Fax:      +44 (0) 1784 499 166

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----- Forwarded by Gareth
Cook/UK/IBM on 23/01/2002 16:05 -----

Discussion
Main Topic

"happy_hammer66" <bill.mcmahon@xxxxxxx>
Today 16:01

.

Subject: .	[ukha_d] Re: (OT) Kodak & TS .
Category:

My order was accepted on Monday morning Jan 7th!!!


bill



--- In ukha_d@y..., "Mark Harrison" <Mark.Harrison@e...> wrote:
> Erm... and in what way is this relevant?
>
> The "web page" showing the price is simply an advert. The contact with
> Kodak was reviewed by their web site's commerce engine, and the
> "contractural paperwork" is the page and email that was your "receipt"
> ;-)
>
> Mark Harrison
> Head of Systems, eKingfisher
>
>
> -----Original Message-----
> From: peter.white@b... [mailto:peter.white@b...]
> Sent: 23 January 2002 15:24
> To: ukha_d@xxxxxxx > Subject: [ukha_d] (OT) Kodak & TS
>
>
> It's been a  bit quiet on this, but I've just had another call from my
> local
> TS....apparently Kodak are claiming the following:
>
> The incorrect price was posted to the site for a 12hr period on 24/12.
> This was
> promptly removed, however 'someone' copied the page and posted it
> elsewhere on
> the internet. This was not detected by Kodak until 4/1, at which point
> they
> removed it.
>
> She could not say who the 'someone' was, or where the page was being
> hosted
> (though evidently somewhere where Kodak are able to delete it!)
>
> I explained to TS that I know a bit about web sites, and this really did
> not
> sound plausible, but she said that this advise had come from
> Hertfordshire TS,
> and that they would have taken reasonable steps to ensure the
> information is
> accurate.  I'd like to know how, as I think the above statement is
> complete
> bu11$hit.
>
> Anyway, she'd like to hear the outcome once it's been through the small
> claims
> court.
>
> Pete
>
> PS Even more annoyingly, Royal Mail have lost the recorded letter I sent
> Kodak,
> so now I've got battle with them as well as send another letter.
>
>
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