RE: F*ck*ng Powerhouse shitbags...

["Phil Harris" <phillip.harris1@xxxxxxx>]

Thanks Li,

Mind if I take a copy of this in with me tomorrow?

Phil

> -----Original Message-----
> From: K. C. Li [mailto:li@xxxxxxx]
> Sent: 03 January 2002 00:11
> To: ukha_d@xxxxxxx
> Subject: RE: [ukha_d] F*ck*ng Powerhouse shitbags...
>
>
> On Wed, 2 Jan 2002, Keith Doxey wrote:
>
> > ....especially as Li has had the same experience, it is obviously
> > company policy to attempt to pass off second hand stuff as new.
>
> I managed to have mine changed to a sealed new unit today and
> I made sure the box was sealed before taking it. It was the
> Basildon Powerhouse that sold me the dodgy unit.
>
> The first unit was obviously used with the power cable
> missing, other cables in a coiled mess, carpet fibre stuck to
> the underside of the unit and the remote was loaded with a
> set of flat batteries. Despite the evidence, the sales person
> was still telling me over the phone that "they've never had a
> returned TiVo" so I reluctantly accepted her word. However, I
> took the precaution of checking with TiVo Customer Service
> quoting the service number and was told that the unit was
> registered to someone since September 2001.
>
> It must have been supremely stupid of Powerhouse to pass
> returned or used TiVos off as unused. TiVo must be one of the
> very few products that, with the service number, anyone can
> tell to the nearest day the unit was effectively sold.
>
> Regards,
>
> Kwong Li
> li@xxxxxxx
> Laser Business Systems Ltd.
> http://www.laser.com
>
>
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