Re: TiVo - found one

["Paul Gordon" <paul_gordon@xxxxxxx>]

Hmmm...

Danger Will Robinson...

My Tivo arrived (from Dixons Online) on the 23rd, (whilst I was away), and
was left with the neighbour. I arrived home last night, the neighbour
bought 
it round, and I unpacked it & just did a quick contents check.

Started to set it up today, - the box froze completely during the guided
setup, Tivo help desk said power-cycle it & start again.

One power cycle later, I am stuck with a Tivo that just cycles endlessly
between the "Welcome, Powering up..." screen, and the
"Nearly there, just a 
few more seconds...." screen.

Call to Tivo, - "Hardware fault, probably a dead disk drive, return it
to 
the dealer for replacement"...

Call to Dixons, helpdesk person mentioned a 14-day time limit for something
or other... - Didn't bother to press about this, as it didn't affect me as
I'm within 14 days anyway, but she definately checked the recorded delivery
date, whilst muttering on about "company policy" and "14
days"....

Fortunately, I don't have to argue the toss about replacement, but if there
is some bizarre 14-day limited replacement policy, then I'd advise you soak
test your machine for a while before you get outside of it. - Mine ran for
about 90 minutes before the disk failed.

It will be *at least* a week before I get a replacement, as the deceased
article has to be returned, and only then will the replacement be 
dispatched. I can't return it until I receive a pre-pay shipping docket for
securicor that won't even get mailed out to me until Monday (if I'm
lucky!)

B***TARDS!

Still, trying to find a bright side to look at, I suppose it means I have a
week to order up a bigger hard disk, and possibly even get the TivoWeb 
module? (Des, any chance?)

Paul G.







>From: "Sean Stratton" <egroups@xxxxxxx>
>Reply-To: ukha_d@xxxxxxx
>To: <ukha_d@xxxxxxx>
>Subject: [ukha_d] TiVo - found one
>Date: Fri, 27 Dec 2002 23:08:15 -0000
>
>Anyone in the Glasgow area looking for a TiVo I just got one from
Currys in
>Airdrie for 99.87.
>They said they had a couple left and one on display.
>
>With that in mind mine will be in its box for the next 3-4 weeks while
I am
>staying with my folks.
>
>So the question is am I better hacking it right away, before it is
even
>powered for the first time or waiting for the warranty to run out and
doing
>it then
>
>Sean
>
>


_________________________________________________________________
STOP MORE SPAM with the new MSN 8 and get 3 months FREE*. 
http://join.msn.com/?page=features/junkmail&xAPID=42&PS=47575&PI=7324&DI=7474&SU=
http://www.hotmail.msn.com/cgi-bin/getmsg&HL=1216hotmailtaglines_stopmorespam_3mf



http://www.automatedhome.co.uk
Post message: ukha_d@xxxxxxx 
Subscribe:  ukha_d-subscribe@xxxxxxx 
Unsubscribe:  ukha_d-unsubscribe@xxxxxxx 
List owner:  ukha_d-owner@xxxxxxx
List of UKHA Groups here - http://groups.yahoo.com/group/UKHA_Grouplists/

Your use of Yahoo! Groups is subject to the Yahoo! Terms of Service.