RE: single device X10 RF remote

["Nikola Kasic" <nikola@xxxxxxx>]

Huh, just ordered 2 keyfobs and LW11G and was charged only =A35.5 inc.
VAT?=
??
I was really puzzled.
Then I read the delivery charges again and found that I was talking
bo...ck=
s
all the time. I was reading delivery charges for Ireland instead of UK.
=A35.5 inc VAT is more reasonable then and in line with the rest.
Appologies to Lets Automate.
My brain must be fried from all these computers around me, both at work
and=
home.
I ordered 2 ionizers, to help me keep my sanity. I'll let you know if
that<=
BR>
works.
Cheers,
Nik

  -----Original Message-----
  From: Nikola Kasic [mailto:nikola@xxxxxxx]
  Sent: 16 December 2002 18:02
  To: ukha_d@xxxxxxx
  Subject: RE: [ukha_d] single device X10 RF remote


  Ah, it's easier to discuss, when you're not directly involved.
  I understand that there are those additional costs, but I just went
=
to a
  couple of similar sites to compare the shipping costs, and they
were=
all
  cheaper. Generally, about =A35 flat fee.
  I'm not talking here about e-buyer, Dabs or similar, which are huge
=
and
have
  everything computerised. With them p&p is even more cheaper.
Jus=
t bought
  wireless keyboard and mouse from DABS, p&p and handling is
=A31.=
5. E-buyer
was
  also expensive for small items before, but they reviewed their
polic=
y
  recently and now they are cheaper.
  I'm trying here to compare it with laser (www.laser.com) or
custard<=
BR>
  computers (http://www=
.custardcomputers.com/), which seems to me,
  approximately the same size, if not smaller businesses.
  My point is here that they can charge =A320/delivery and take =A315
=
off the
  price, and although it's all legal and clear, on homepage you'll
see=
product
  price without delivery in bold and big font. However for delivery
ch=
arges,
  you need to click on some small link or two, and on some sites you
n=
eed to
  go all the way to the checkout to find out.
  And we all know that those big ads on homepage attract buyers and
th=
e goal
  is to present figures presented there as low as possible. Hence,
the=
y are
  presented ex VAT and without delivery. But I wouldn't be supprised
i=
f
there
  are companies around that claim that shipping is free (big font),
bu=
t you
  pay for handling (in small font) or similar.
  Anyway, if I compare the total prices of LA and the others they are
=
all
  about the same, just on first sight they look cheaper, which means
t=
hat
  their strategy works :-))).
  I'll probably buy from them anyway, because of good reputation
:-).<=
BR>
  Cheers,
  Nik
    -----Original Message-----
    From: Kenneth Watt [mailto:kwatt@xxxxxxx]
    Sent: 16 December 2002 17:24
    To: ukha_d@xxxxxxx
    Subject: RE: [ukha_d] single device X10 RF remote


    > BTW, I didn't know that you're working there, I
kne=
w for Phil.

    I don't work for LA or Laser but I sympathise with
their=
problem of how
    to charge for P&P, quite simply people don't want
to=
pay for it nor do
    they seem to think that they should. Yet if you build
it=
into the cost
    then you get slagged for being too expensive on the
prod=
ucts, simply
    put, as a retailer, you can't win.

    > People, this was not intended to slag LA, we all
kn=
ow how they were
    always
    > supportive of our little community. It was merely
m=
y opinion that
    their
    > P&P
    > rates are a bit over the standards of the industry
=
at the moment. If
    they
    > cannot be cheaper, then...let it be.
    > Ken, I appologize, if you are interested in my
opin=
ion as a customer,
    you
    > can contact me off the list.

    No need really, it's not an argument I merely had to
poi=
nt out that
    these things are set at a rate which the retailer sets
a=
nd is
    comfortable with, whether you are prepared to pay for
th=
e service or not
    is down to you personally. What I was trying to say
that=
calling it a
    "ripoff" was misleading as it's not really,
th=
e rates are clearly stated
    up front and, as I said, it's up to you as a consumer
to=
accept that or
    not.

    ATEOTD, I bet that LA or Laser would probably make less
=
on the single
    item than the sale was worth, hence the higher charges
o=
n postage, we
    have to do similar with spares some of which cost >=
=A32, but bear in mind
    that someone has to deal with that item all the way
thou=
gh the system
    (ordering, receiving, unpacking, repacking, labelling,
p=
acking, posting
    etc., not just a simple "pop it in an
envelope"=
; most times) and you have
    to account for the staff's time and the cost to do that
=
that's all I was
    saying and on low-value stuff it's hard to build it
into=
the price, if
    at all possible. After all, we all don't go to work for
=
nothing, why
    should we expect Laser or LA to do so?

    K.



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