RE: single device X10 RF remote

["Nikola Kasic" <nikola@xxxxxxx>]

Ah, it's easier to discuss, when you're not directly involved.
I understand that there are those additional costs, but I just went to a couple of similar sites to compare the shipping costs, and they were all cheaper. Generally, about =A35 flat fee.
I'm not talking here about e-buyer, Dabs or similar, which are huge and hav= e
everything computerised. With them p&p is even more cheaper. Just bough= t
wireless keyboard and mouse from DABS, p&p and handling is =A31.5. E-bu= yer was
also expensive for small items before, but they reviewed their policy
recently and now they are cheaper.
I'm trying here to compare it with laser (www.laser.com) or custard
computers (http://www.custar= dcomputers.com/), which seems to me,
approximately the same size, if not smaller businesses.
My point is here that they can charge =A320/delivery and take =A315 off the=
price, and although it's all legal and clear, on homepage you'll see produc= t
price without delivery in bold and big font. However for delivery charges,<= BR> you need to click on some small link or two, and on some sites you need to<= BR> go all the way to the checkout to find out.
And we all know that those big ads on homepage attract buyers and the goal<= BR> is to present figures presented there as low as possible. Hence, they are presented ex VAT and without delivery. But I wouldn't be supprised if there=
are companies around that claim that shipping is free (big font), but you pay for handling (in small font) or similar.
Anyway, if I compare the total prices of LA and the others they are all
about the same, just on first sight they look cheaper, which means that
their strategy works :-))).
I'll probably buy from them anyway, because of good reputation :-).
Cheers,
Nik
  -----Original Message-----
  From: Kenneth Watt [mailto:kwatt@xxxxxxx]
  Sent: 16 December 2002 17:24
  To: ukha_d@xxxxxxx   Subject: RE: [ukha_d] single device X10 RF remote


  > BTW, I didn't know that you're working there, I knew for Phil.<= BR>
  I don't work for LA or Laser but I sympathise with their problem of = how
  to charge for P&P, quite simply people don't want to pay for it = nor do
  they seem to think that they should. Yet if you build it into the co= st
  then you get slagged for being too expensive on the products, simply=
  put, as a retailer, you can't win.

  > People, this was not intended to slag LA, we all know how they = were
  always
  > supportive of our little community. It was merely my opinion th= at
  their
  > P&P
  > rates are a bit over the standards of the industry at the momen= t. If
  they
  > cannot be cheaper, then...let it be.
  > Ken, I appologize, if you are interested in my opinion as a cus= tomer,
  you
  > can contact me off the list.

  No need really, it's not an argument I merely had to point out that<= BR>   these things are set at a rate which the retailer sets and is
  comfortable with, whether you are prepared to pay for the service or= not
  is down to you personally. What I was trying to say that calling it = a
  "ripoff" was misleading as it's not really, the rates are = clearly stated
  up front and, as I said, it's up to you as a consumer to accept that= or
  not.

  ATEOTD, I bet that LA or Laser would probably make less on the singl= e
  item than the sale was worth, hence the higher charges on postage, w= e
  have to do similar with spares some of which cost >=A32, but bear= in mind
  that someone has to deal with that item all the way though the syste= m
  (ordering, receiving, unpacking, repacking, labelling, packing, post= ing
  etc., not just a simple "pop it in an envelope" most times= ) and you have
  to account for the staff's time and the cost to do that that's all I= was
  saying and on low-value stuff it's hard to build it into the price, = if
  at all possible. After all, we all don't go to work for nothing, why=
  should we expect Laser or LA to do so?

  K.



  http://www.automatedhome.= co.uk
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