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Re: OT NTL odd problems with web mail - Again


  • To: ukha_d@xxxxxxx
  • Subject: Re: OT NTL odd problems with web mail - Again
  • From: steve.cooper@xxxxxxx
  • Date: Wed, 10 Apr 2002 09:02:45 +0100
  • Delivered-to: ukha_archive@xxxxxxx
  • Delivered-to: mailing list ukha_d@xxxxxxx
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John

Don't know the cause but I have a NTL broadband connection and have real
problems using the web interface to view the messages on the groups.  It
only been like it for about the last 2-3 weeks though.  When I first select
a group it displays the main home page but when I select messages it comes
up with page not found and refresh doesn't solve it.  I also cannot post
via the web method to the groups but it all works fine at work.

As I say not an answer but at least confirmation that he's not alone.

S.


                                                                                                                                           
                    "Dr John                                                                                                               
                    Tankard"             To:     <ukha_d@xxxxxxx>                                                                  
                    <john@sawood.        cc:                                                                                               
                    co.uk>               Subject:     [ukha_d] OT NTL odd problems with web mail - Again                                   
                                                                                                                                           
                    10/04/02                                                                                                               
                    08:38                                                                                                                  
                    Please                                                                                                                 
                    respond to                                                                                                             
                    ukha_d                                                                                                                 
                                                                                                                                           
                                                                                                                                           



Hi

A Friend has NTL cable modem which is attached to a w2k box running
Norton internet security, his PC is connected to a hub which in turn is
connected to his kids PC. All has worked fine for 6 months, but he now
says he cannot get web mail from either hotmail or yahoo.com he can read
mail but if he composes a email when he hits send the browser either
does nothing (in the case of hotmail) or page cannot be displayed
(Yahoo) same if he selects reply, or trys to delete a email.

I went round to his house and deleted any yahoo/hotmail cookies and temp
internet files, still the problem occurred but with yahoo it worked when
he went to the .uk site but when he tried the .com it did not and
thereafter either site failed.

I hooked up my laptop to his hub and my laptop also had the same
behaviour, I then hooked my laptop up via a modem using adial and it
worked, no problem.

So what can it be ?

NTL ?

ICS on the w2k box ?

The service he is on is for single computer use so he does not want to
contact NTL direct, any thoughts would be well received.

John




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