Re: OT NTL odd problems with web mail - Again

[Doogie Brodie <ukhad@xxxxxxx>]

NTL!

I'm a moderator on a web forum and for a while people on NTL broadband 
were having *HUGE* problems posting..... it would sometimes work, but 
generally failed, with the sort of errors you're talking about. Our 
admin spoke to NTL and then posted this.......

<QUOTE>
A phone call to NTL has revealed that they are having a proxy problem 
which is preventing some of their users posting on the forum. if you are
experiencing such a problem, then this is the fix:

Go to Internet explorer > Tools > Internet options > Connections
tab > 
Click the Lan settings button > Click the box for proxy settings.
Enter:
inktomi1-bel.server.ntl.com and port 8080

Then click ok and reboot your machine. If you can't find these settings,
then call NTL and ask them to take you through it. If they give you any
rubbish about there not being a problem you can set them straight that 
there IS, since Rev got connected and posting after we did this but, 
couldn't post before.
</QUOTE>

This uses the Belfast NTL proxy. I don't know if NTL normally uses a 
transparent proxy or what, but this solved the problem for all our users
:D

HTH

Doogie

Dr John Tankard wrote:
> Hi
> 
> A Friend has NTL cable modem which is attached to a w2k box
running
> Norton internet security, his PC is connected to a hub which in turn
is
> connected to his kids PC. All has worked fine for 6 months, but he
now
> says he cannot get web mail from either hotmail or yahoo.com he can
read
> mail but if he composes a email when he hits send the browser
either
> does nothing (in the case of hotmail) or page cannot be displayed
> (Yahoo) same if he selects reply, or trys to delete a email.
> 
> I went round to his house and deleted any yahoo/hotmail cookies and
temp
> internet files, still the problem occurred but with yahoo it worked
when
> he went to the .uk site but when he tried the .com it did not and
> thereafter either site failed.
> 
> I hooked up my laptop to his hub and my laptop also had the same
> behaviour, I then hooked my laptop up via a modem using adial and
it
> worked, no problem.
> 
> So what can it be ?
> 
> NTL ?
> 
> ICS on the w2k box ?
> 
> The service he is on is for single computer use so he does not want
to
> contact NTL direct, any thoughts would be well received.

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