Re: BT are cheeky f*ckers!

[Alan Shields <alan@xxxxxxx>]

Surely it's one of a,b or c
Alan Shields
alan@xxxxxxx
On Wednesday, April 3, 2002, at 09:56  am, Mark Harrison wrote:

> Multiple choice question:
>
>
> BT's value proposition is based on:
>
> A: Providing innovative leading-edge data services to the general
> public
> B: World-class customer service
> C: Exceptional value for money
> D: Inheriting a monopoly position and free infrastructure
>
> Tick one (1) answer.
>
> Regards,
>
> Mark
>
>
> -----Original Message-----
> From: Phil Harris [mailto:phil@xxxxxxx]
> Sent: 3 April 2002 10:51
> To: ukha_d@xxxxxxx
> Subject: [ukha_d] BT are cheeky f*ckers!
>
>
>
> Just tried phoning DFS as we are still waiting on a couple of sofas and
> it was engaged ... I put the phone down and tried again a couple of
> times. Jo (SWMBO) said "You can use ringback" ... I explained that I
> wasn't gonna pay BT 10p for the priveledge and she obviously was
> unaware
> of the charge from her reaction.
>
> Listening to the recorded message that is given when you get an engaged
> tone there is sufficient pause between the words "To use ringback
> please
> press 5" and "There is normally a charge for this service" for the user
> to have gone and pressed 5 and never hear the second sentence.
>
> BAD PRACTICE GUYS!
>
> Phil
>
>
>
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