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Re: Home/Business Highway foible....



Hmm. My problem came to light when a customer casually remarked that they
had been calling me for a few days, and getting number unobtainable each
time..

They were calling from a standard analog landline, and I tried myself from
a
mobile.

I correctly get an engaged tone from both numbers if I dial
"internally"
between lines, but dialling from outside gives one line engaged, the other
unobtainable.

Thing is, I reported this as a possible fault, and was told by the HIghway
helpdesk that this was perfectly normal behaviour which should have been
explained when I received my welcome booklet.

If this is not the case, then I am even more pissed than before..

Considering we still have no analog phones :(

Ian.

----- Original Message -----
From: "Keith Doxey" <ukha@xxxxxxx>
To: <ukha_d@xxxxxxx>
Sent: Monday, September 24, 2001 11:58 AM
Subject: RE: [ukha_d] Home/Business Highway foible....


> Not with mine.
>
> Got 1 channel using ISDN for net,
> used the second channel via a TA to dial each of my 3 numbers in turn
and
> got engaged each time.
>
> Where were you making the call from ?
>
> Fixed landline, mobile , something else ?
>
> Keith




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