RE: Burner and Scan

["Brian G. Reynolds" <brian.g.reynolds@xxxxxxx>]

As I said my first time.

I think I will give them a call again tomorrow and see if I can talk to
someone else to see if it is new policy.

I also got asked for some numbers on the reverse of the card (IIRC from
Scan), never had that before.

B.

> -----Original Message-----
> From: Keith Doxey [mailto:ukha@xxxxxxx]
> Sent: 20 September 2001 21:18
> To: ukha_d@xxxxxxx
> Subject: RE: [ukha_d] Burner and Scan
>
>
> I've had SCAN stuff delivered to work before.
>
> Maybe this is a new policy.
>
> Last Christmas I ordered some memory from SCAN (to my home
> address) and they
> said it would be delivered on the Wednesday. On the tuesday we got a
card
> from the couriers to say they had left it at the house opposite. The
> worrying thing was....the house opposite was empty and they left
> it with the
> builders who were working there. It took 3 days to get it back.
>
> I sincerely hope they will still deliver to my work, especially as I
have
> used that address before, if not, I wont be ordering from them.
>
> Keith
>
> > -----Original Message-----
> > From: Brian G. Reynolds [mailto:brian.g.reynolds@xxxxxxx]
> > Sent: 20 September 2001 20:36
> > To: UKHA Group
> > Subject: [ukha_d] Burner and Scan
> >
> >
> > OK so I decided to buy a burner from Scan's web site but like all
good
> > things when you live alone things are always delivered when I
> am at work!
> >
> > I rang the delivery people and they could not deliver it to my
> > work address
> > and can not get it delivered to my house out of office hours!
> >
> > I rang Scan, their policy is only to the card holders address,
> > fine for the
> > first purchase  but Scan tell me that is their only policy.
> >
> > I said what if I had phoned?  no problem there as they talk to
> > you over the
> > phone to get the details, hmmmm, I said what is to stop me
> > getting the name
> > and address out from some ones bin and then phoning you? that
does not
> > happen!
> >
> > OK said I, I have had the delivery people leave me a calling card
that I
> > have in my hand does that not prove I live there? no, but I can
take the
> > card to the depot (20 miles away) and pickup the package? yes! so
> > whets the
> > difference? its company policy!!!
> >
> > I asked to see a manager, but of course they are not available! I
said I
> > wish to buy more kit but I have to get it delivered to my place
> > of work, not
> > from scan you can't! company...
> >
> > So basically Scan have lost me as a customer!
> >
> > This is why I like to deal with the likes of Li @ Laser, Mike @
> > letsautomate, hey I have even bought kit from the good old
> USofA and they
> > were sent to work!
> >
> > I am all for fighting fraud but when it stops me "doing
business"
> > it makes a
> > mockery of the system!
> >
> > Sorry for the rant, go and put the kettle on now.........
> >
> > B.
> >
> >
> > For more information: http://www.automatedhome.co.uk
> > Post message: ukha_d@xxxxxxx
> > Subscribe:  ukha_d-subscribe@xxxxxxx
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> > List owner:  ukha_d-owner@xxxxxxx
> >
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http://docs.yahoo.com/info/terms/
>
>
>


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