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Re: [OT] DHL - Vaty, Duty & ADMIN?
Mileage varies Mark.
I suspect they are on incredibly shaky ground legally, and know it.
In one case I got the "tough" response, when importing some CAT-5
bits.
That being said, same office, two months later, bringing a box of DVDs in,
I
argued the point, and the £10 handling charge was refunded in full.
Basically, you agree with the reseller that you will you bear the cost of
any "import charges". You have a legal obligation t pay the Duty
and VAT.
The Handling charge falls int neither category, and as *you* have no
contract with DHL, the charges are dubious to say the least.
It is *exactly* like me turning up at your door one morning and saying
"here's the magazine you have reserved down the newsagents. To make it
a bit
easier for you, I have brought it t your house for you. That'll be a
tenner."
Possibly worth arguing the point.
Ian.
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Automated Home UK
http://www.automatedhome.co.uk
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