Re: OT-ISP-Easynet-ADSL

[patrickl@xxxxxxx]

--- In ukha_d@y..., "Mick Furlong" <dorsai@d...> wrote:
> Thanks Patrick
>
> interesting that they advertise a 24/7 helpdesk in the
> information they publish.

Well they probably answer the phone 24/7, but BT only work 9-5. And
Easynet doesn't seem t  be very involved in the equation.

> Is this a new install with teething problems or has the service
been bad for
> some time?

New install. A friend has 2 x Easynet ADSL lines (at two different
exchanges/locations), and both have performed excellently for him -
one for 1 yr, the other several months. I could be unlucky. (Let's
hope so!)

>Any other information about the type of problems you have had would
> als  be useful (if they are problems at the local BT exchange then
I am not
> too concerned as my existing link has been very reliable).

Loss of main bearer at Shepherds Bush (which is nowhere near me...)
Failed upgrade of DSLAM kit at the exchange
A few "minor" outages - from 2 mins t  2 hours, usually in the
small
hours.

> Als  do you have a feel for performance on downloads etc?

Absolutely awesome. 50-60k/sec all the time. I knew I'd like it, but
didn't realise what a difference it would make t  the net experience
(although I guess you know this bit already). I'd rather go hungry
than give up an always on connection....

Feel free t  drop me a line off list if you need more info.

Patrick




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