Re: Re: OT-ISP-Easynet-ADSL - more

["Mick Furlong" <dorsai@xxxxxxx>]

oh and one further question do you know if they run a usenet service? I
can't
find any mention of it in the documentation.

Thanks Mick

Mick Furlong <dorsai@xxxxxxx> said:

> Thanks Patrick
>
> interesting that they advertise a 24/7 helpdesk in the
> information they publish.
>
> Is this a new install with teething problems or has the service been
bad for
> some time? Any other information about the type of problems you have
had
would
> als  be useful (if they are problems at the local BT exchange then I
am not
> t o concerned as my existing link has been very reliable).
>
> Als  do you have a feel for performance on downloads etc?
>
> Sorry for all the questions.
>
> Thanks
> Mick
>
>  patrickl@xxxxxxx said:
>
> > >the moment the only sensible priced offering seems t  be
Easynet and
> > I
> > > was wondering if any of you lot had any experience with them
or any
> > > recommendations (or warnings) about other ADSL ISPs.
> > >
> >
> > 20% downtime in the last six weeks, all blamed on BT.
> > No 24/7 help desk; they refuse to escalate technical problems
unless
> > you "reboot the router and tell us the error message".
It's got t
> > the point the where I have had t  hang an analogue modem off the
> > firewall so that I can diagnose the router remotely :-(
> > They mean well though... and the install went without a serious
hitch.
> >
> > Patrick
> >
> >
> >
> >
> > ____________________________________
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