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The UKHA-ARCHIVE IS CEASING OPERATIONS 31 DEC 2024


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Re: Comfort


  • To: <ukha_d@xxxxxxx>
  • Subject: Re: Comfort
  • From: "Mark McCall" <mark@xxxxxxx>
  • Date: Tue, 12 Oct 1999 10:57:18 +0100
  • Delivered-to: rich@xxxxxxx
  • Delivered-to: listsaver-egroups-ukha_d@xxxxxxx
  • Mailing-list: contact ukha_d-owner@xxxxxxx
  • Reply-to: ukha_d@xxxxxxx

Hi

> We are the manufacturer of the Comfort product, and for the record, we
> are in Singapore, not Taiwan.

Ooops...sorry.

> In the UK, we work very closely with
> Andrew Roberts, of Comfort Home Controls.

As I said in my previous post Andy has been very patient with someone as
unskilled at programming as me!

> Thanks for the feedback and comments you have given so far. We
> recognise that the software is an area which needs much improvement.
We
> have spent much time on the system and features, and the software has
> lagged behind, unfortubately. With the new UCM (Universal
> Communications Module) providing a better, or more suitable interface
> to the PC and other RS232 devices. We intend to improve on the
software
> in the coming months.

Great news!  I look forward to seeing the new software.
Out of interest have you had time to download the HomeVision software to
see
the kind of interface I am talking about?

> We continue to welcome any comments and suggestions, good and bad.

I hope you find my comments constructive, as that's what they are meant to
be.  I would not put the time and effort into a product that I didn't care
about.  I hope my comments will help to improve it further.

Regards

M.





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