Re: Napco Quickloader with GEM-RS232 Not Working

[John R <IntelliSig@xxxxxxxxx>]

On Mar 28, 3:38=A0pm, Marc_F_Hult <MFH...@xxxxxxxxxxxxxxxxxxxxx> wrote:
> On Thu, 26 Mar 2009 18:38:21 -0700 (PDT), John R <Intelli...@xxxxxxxxx> w=
rote
> in message
> <80e0e512-0735-4be9-bb74-c3f794650...@xxxxxxxxxxxxxxxxxxxxxxxxxxxx>:
>
> >I can't get the Quickloder software to see the panel. I have never
> >used Quickloader under Vista. Does anyone know if it works under
> >Vista? Any advice?
>
> >When I try to download from the panel it says "timeout". GEM-RS232 is
> >connected via CAT5 and the supplied DB9 connectors to COM1 on my
> >computer. I have a PCI modem as COM3.
> John wrote: =A0"GEM-RS232 is connected via CAT5 ..."
>
> The cable provided to me by Napco for both the PCI-Mini and GEM-RS232 is/=
was
> a six-conductor satin cable wired straight through (Pin1 to Pin 1 Pin2 to=
 Pin
> 2 etc) -- =A0 not CAT5. If you substituted, are you sure it is straight
> through?
>
> Is there a cable between the serial port on your computer and the GEM-RS2=
32?
>
> If so, it too needs to be straight through (not with TX-RX crossed).
>
> If not, it is unclear to me what you mean by "supplied DB9 connectors"> T=
he
> DB9 on the GEM is what connects to the PC, not the six-conductor ribbon.
>
> Is the serial port native COM1 RS-232 =A0(i.e., not USB->RS-232 converter=
)? =A0
>
> In either case, does it show up as working in Device Manager?
>
> HTH ... Marc
> Marc_F_Hultwww.ECOntrol.org

Thank you very much for your reply. I really appreciate everyone's
efforts to help me.

Normally I have the GEM-RS232 connected to my Linux computer. I have
software that I wrote that monitors the panel. This works perfectly
and has so for many years.

I moved the cable to my Windows PC so I can run QuickLoader to update
the programming of the panel. I suspect the problem is not the cable,
but the way I set up Quickloader. I entered the alarm master code as
well as the alarm download code. I'm wondering if there is something
else that I missed.

I don't program alarm panels every day so I must have forgotten some
critical step in the configuration process.

I really really do appreciate your suggestions.

John