Re: Insteon now or wait?

[nobody@xxxxxxxxxxxx (Dave Houston)]

I think the people who have been most upset are custom installers who may
have your problem multiplied by several installations and several unhappy
customers. They are also someone that SmartHome needs to keep onboard the
Insteon bandwagon so I suspect their complaints were a major influence on
SmartHome.

"BruceR" <br@xxxxxxxxxxxxxxxx> wrote:

>So, will I rip out all 50 and replace them? No. Instead I'll exchange
>the ones that are controlling the larger loads (as well as the recalled
>units) and be done with it.  I will however, ask Smarthome if they will
>agree to a free warranty extension on the units that I do not replace.
>That would seem like a fair compomise that would save them having to
>replace them all today - or perhaps ever - and give me peace of mind
>that I can if and when I need to. If they don't agree to that then I
>MIGHT, over the term of the regular warranty, replace them all.