[Message Prev][Message Next][Thread Prev][Thread Next][Message Index][Thread Index]

Re: Smarthome Insteon Defective Switchlinc Replacement Program (Re: I think they've done it again)



On Sat, 05 Aug 2006 22:11:39 GMT, nobody@xxxxxxxxxxxx (Dave Houston) wrote
in message  <44d51657.1596207640@xxxxxxxxxxxxx>:

>ddl@danlan.*com (Dan Lanciani) wrote:
>
>>In article <pkj9d2htptus4l3h66i4usavor5ul7qomf@xxxxxxx>,
MFHult@xxxxxxxxxxxxxxxxxxxxx (Marc_F_Hult) writes:
>>
>>| (FWIW,  I think some folks have an inflated view of the impact of
>>| comp.home.automation. This is jist my impression because I don't
>>|actually have any data. I am particularly skeptical of _post hoc ergo
>>|propter hoc_causal relations that I often read about in this newsgroup.

>>I don't know.  Back when I was trying to use the original SwitchLinc
>>product and SmartLinc was stonewalling with the usual ``your wiring is
>>too noisy''line, a posting to comp.home.automation with some speculation
>>on the nature of the bugs actually provoked a phone call from someone
>>claiming to be in the development department at SmartLinc.  Granted it
>>turned out that their real motivation was to prevent (or at least delay)
>>me from posting a more complete description of the problems, but they
>>certainly reacted.
>>
>>Similarly, years earlier a posting in comp.dcom.telecom about bugs in
>>a Vive caller ID box provoked a response from (IIRC) the president after
>>it was somehow brought to the company's attention.  Of course, the
>>purpose of the response was mainly to attempt to deflect the criticism
>>and confuse the issue.
>>
>>Hmm, maybe these examples support your thesis that there isn't much
>>impact. :)  But it may be a good way to get the attention of otherwise
>>unresponsive companies, and the availability of archives has made it
>>much more difficult for those companies to use the, ``nobody else is
>>having that problem'' excuse...

Dave wrote:
>FWIW, the requests that I become a beta tester have come after a post here
>detailing a problem.

I have no doubt that SmartLabs/Smarthome at least used to read this
newsgroup. They may even be sanitizing the record (I dunno, but have no
other explanation to the seemingly missing archive as described below.
Perhaps someone else does. perhaps I'm just typing something wrong.) See
Dan's comment above about the "availability of archives".

The following original post by Smarthome and my response can no longer be
Googled up as a comp.home.automation Google groups as best I can determine,
although I have complete copies with all headers in my archives and a
mirrored version (appended below my signature) is still in google's cache
for integrate-oz,net :

http://72.14.209.104/search?q=cache:QLfLPzJpSIIJ:www.integrate-oz.net/
forum/showthread.php%3Fgoto%3Dlastpost%26t%3D2753+compatable+enrolled+INSTEON+
comp.home.automation&hl=en&gl=us&ct=clnk&cd=1

If (a presumption here that may not be valid) they couldn't tolerate that
post in a public forum, imagine their reaction to having a well-know
SmartLabs and INSTEON forum Administrator and technical rep being
(effectively)labeled as a possible imposter on a web forum that they own
lock, stock and barrel as was recently done here in comp.home.automation.

 If I were Smarthome manager, I wouldn't want staff posting here either, in
large part because here they _can't_ prove their authenticity in usenet (cf
alt.security.etc). And if they don't post in comp.home.automation, they
can't defend themselves when someone drags stuff over off their own forum
over here to c.h.a. to cavil instead of taking the appropriate course and
responding to it where it was posted.

Dave wrote:
>There were minor revisions to their SDK license after my grousing here.

Folks who belong to the INSTEON developer forum at www.INSTEON.net know
that there continues to be more than just grousing about the licence.

If one only has two data points, there is only one line that can be drawn
between points. If one purposely avoids getting more data, one effectively
avoids achieving a usefully accurate answer.

A SmartLabs rep emailed and followed up with a phone call when I didn't
respond. We had a pleasant 1-minute conversation, apparently useful to both
of us, in which I responded that I was holding off work on INSTEON in
anticipation of future SDM (driver) releases.  He probably just
metaphorically put another check-mark in the column for a (presumably
common) response. A 'vote' if you will, but certainly not directly causal
of anything by itself.

... Marc
Marc_F_Hult
www.ECOntrol.org

++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Systems Integration Forum > Usenet > comp.home.automation
INSTEON dimmers can respond to both X-10 and INSTEON commands
User Name  Remember Me?
Password

Register FAQ Members List Calendar Search Today's Posts Mark Forums Read

Thread Tools  Search this Thread  Display Modes

  #1    30-07-2005, 02:31 AM
bhitchcock@xxxxxxxxxxxxx
Guest   Posts: n/a

 INSTEON dimmers can respond to both X-10 and INSTEON commands
--------------------------------------------------------------------------------

Once enrolled, it will respond to both. INSTEON was designed to be
affordable, simple, reliable AND compatable with X-10.

bhitchcock@xxxxxxxxxxxxx



  #2    30-07-2005, 08:38 AM
Marc F Hult
Guest   Posts: n/a
 Re: INSTEON dimmers can respond to both X-10 and INSTEON commands

--------------------------------------------------------------------------------

On 29 Jul 2005 07:51:26 -0700, "bhitchcock@xxxxxxxxxxxxx"
<bhitchcock@xxxxxxxxxxxxx> wrote in message
<1122648686.945355.81380@xxxxxxxxxxxxxxxxxxxxxxxxxx om>:
[color=blue]
>Once enrolled, it will respond to both. INSTEON was designed to be
>affordable, simple, reliable AND compatable with X-10.[/color]

But is it also _compatible_ with X-10 ?

We know what "compatable" portends ...;-)

Marc
Marc_F_Hult


Marc F Hult
« Previous Thread | Next Thread »


comp.home.automation Main Index | comp.home.automation Thread Index | comp.home.automation Home | Archives Home