Re: Bassburglaralarms.com & Bass-home.com BBB problems ONCE AGAIN

["Large Farva" <none@xxxxxxxxxx>]

This post has been reported to Brian McCarty.



"Group Moderator" <GroupModerator@xxxxxxxxxxx> wrote in message
news:Zegde.5671$o32.1440@xxxxxxxxxxx
> http://www.bass-home.com  & http://www.bassburglaralarms.com
>
> BBB files, this company has an unsatisfactory record with the Bureau due
> to an unanswered complaint. bureau.
>
> See it here:
> http://www.clearwater.bbb.org/commonreport.html?bid=41001663
>
> Robert  L Bass
>
> This is the same guy that like to **DOUBLE DIP** your credit cards.
>
> Bassburglaralarms.com- Screws yet another customer BBB Complaint Filed
>
>
> From: "loops" <franklupo2@xxxxxxxxxxx>
> Subject: Re: Bass Alarms
> Date: Thursday, March 10, 2005 8:23 PM
>
> When should I expect to see a refund on my credit card? I tried to call
> and email but your phone appears to have a bad connection and or is
> busy. Via email, I am just getting your auto reponse.
> Thanks
>
>
> --------------------------------------------------------------------------------
>
> From: "G. Morgan" <alarmprosnail@xxxxxxxxxxxxxx>
> Subject: Re: Bass Alarms
> Date: Thursday, March 10, 2005 8:34 PM
> Subject: Re: Bass Alarms
> Newsgroup: alt.security.alarms
>
> => loops <=  wrote:
>>When should I expect to see a refund on my credit card? I tried to call
>>and email but your phone appears to have a bad connection and or is
>>busy. Via email, I am just getting your auto reponse.
>
> <sigh>
> Join the others here:
> http://complaint.bbb.org/
>
> It's a real shame all of Bass's customers have to come here to contact
> him.
> That makes it everyone's business.
> -Graham
> Remove the snails to email
>
>
> --------------------------------------------------------------------------------
>
> From: "loops" <franklupo2@xxxxxxxxxxx>
> Subject: Re: Bass Alarms
> Date: Saturday, March 12, 2005 7:11 AM
>
> I am sorry, but I to travel. In fact I was in four states in 1 week and
> I have medical emergencies, and I had food poisoning. I understand we
> are all busy and have issues, but this is not acceptable. I have called
> you several times, but get a busy signal. I have emailed you and get
> the auto-response. I have faxed you. The fact that I am writing this is
> way too much. I also apologize to this group for having to communicate
> to this vendor via this group. It is just unreasonable how difficult this
> is.
>
> As we are all aware we use email to handle such items, the facts are in
> black and white.
>
> Here is the deal-
> Please see your packing slip for this order #158981 from your supplier
> in the North East. Line item #6 shows an ELK-1280 was shipped to me.
> Now review my order #4623BB- Line item #6 [#ELK-12250] ELK-12250
> Battery: Rechargeable, 12V, 26AH 1 x US $43.50 = US $43.50.
> Now the price difference between these two products is what I am asking
> for. It really requires no more... Please subtract the difference and
> credit
> my account. Since I am sure that this will continue I have, I contacted
> the BBB of
> West Florida and this is my Complaint 1835930 for your records. I had the
> 2nd issue
> of double billing taken care of by my credit card company within 24 hours.
> They recommended I send the battery back for a full credit. I think we can
> take care
> of this by making the adjustment. By doing the full credit, would cost me
> the shipping.
> Thanks
> Frank
>
>
> --------------------------------------------------------------------------------
>
> From: "Frank Olson" <feolson@xxxxxxxxxx>
> Subject: Re: Bass Alarms
> Date: Saturday, March 12, 2005 9:04 PM
> "loops" <franklupo2@xxxxxxxxxxx> wrote in message
> news:1110629487.672956.93700@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
>
>
> The fact that I am writing this is
>> way too much. I also apologize to this group for having to communicate
>> to this vendor via this group. It is just unreasonable how difficult
>> this.
>
> I agree that it's unreasonable.  There's also no need to apologize to us.
> We all recognize (from past transactions Robert's been involved in) that
> this Newsgroup is the only really effective way of communicating with him.
> If he spent less time promoting his online business in Newsgroups while
> deriding others in the trade, and more time *servicing* his customers he'd
> be far better off.  What's really funny is that he's always quick to judge
> others based on little more than pure conjecture and almost no first hand
> knowledge of the individual or company he's slamming...
>
>
>
> http://www.AlarmSuperStore.com
> "Your One Stop Alarm Shop"
>
>
>