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Re: Hik Vision Phone apps for CCTV not working



On 4/14/2022 11:29 AM, Jim Davis wrote:
> On Monday, April 11, 2022 at 1:52:38 PM UTC-4, Bob La Londe wrote:
>
>>> All but one is residential but even so there are no static IP addresses. So all were dynamic DNS. Some have been in for 6 years and working fine. Now all of them that were using IVMS4500 have stopped working. I have three installations that are using HIK-Connect app and they're still working. All of them (using either App) were set up with port forwarding and dynamic DNS.
>>> Once HIK Vision got hacked I stopped using them and now use INVID, a company based here in the US near me in NY. At that time, HIK Vision was still using port forwarding But INVID was using P2P. Which is child's play to set up. And get this ! I can actually get on the telephone and talk to an English speaking tech who'll stay on the phone with you and actually walk you though, step by step, to solve a problem. Even if it involves another mfg;s equipment in the system. And I don't have to sit on hold for a half hour or more.
>>> .
>>> When I first became aware of this present problem I thought that maybe HIK-Vision was just shutting down their servers in retribution for the Federal Government banning their use in all federal installations a few years ago after they got hacked. So I thought that maybe I was going to have to change out all of the NVR's. INVID rep sat down with me and showed me the process on how to transition HIK Cameras over to one of their NVR"S Not a straight forward process. Then, as I looked into it more, I found out that HIK-Connect would work. Should be trying to convert my first one sometime this week
>> It could be that the AP used a check in with Hik-Vision anyway. Lots of
>> Chinese IT equipment/aps does shady stuff. I think they also used to
>> work with regular browsers (for PC anyway) and not just with a company
>> remote client program. I set up a few not so bright users with PC
>> internet browser links directly on their desktop. "Click Here For Video."
>
>
> The "Click Here for Video" in your post isn't active. You'll have to post the URL
> But anyway, I switched my first customer over the other day to HiK Connect App. I was able to use the P2P linking. It went pretty smooth. Fortunately that NVR was new enough to have the P2P capability. On the plus side - - - - the customer decided he wanted to upgrade the system from analog cameras to an IP system. $$$$ ! ! !
> I've found instructions on line explaining how the switch can be done manually using passwords, etc.  So, if I come across an NVR that doesn't have the P2P capability I'll give the manual method a try,
> I'll post it here.

The name of the link of the customer's desktop.  LOL.



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