RE: Re: Helper Woes

[Airdorn <a-i-r-d-o-r-n@xxxxxxxxxx-m>]

On=20Tue=20Jan=2026=2017:53:28=202021=20mleuck=20=20wrote:
>=20On=20Monday,=20January=2025,=202021=20at=209:08:42=20PM=20UTC-=
6,=20Airdorn=20wrote:

>
>=20"I'm=20showing=20bus=20failure"=20was=20a=20typical=20question=
s=20from=20installers=20on=20Concord=20systems=20usually=20because=
=20it=20required=20an=20alpha=20keypad=20to=20program=20(customer=
=20had=20fixed=20english=20keypads=20so=20the=20tech=20added=20an=
=20alpha=20to=20program=20then=20powered=20up=20the=20panel).=20Th=
e=20panel=20has=20the=20ability=20to=20add=20a=20keypad=20to=20the=
=20programming=20port=20for=20this=20purpose
>
>=20The=20thing=20is=20the=20tech=20either=20ignored=20or=20paid=
=20no=20attention=20to=20the=20trouble=20display=20afterwards=20wh=
ich=20is=20disturbing
>
>=20The=20Concord=20and=20NX-series=20panels=20are=20the=20once=20=
I=20miss=20now=20that=20Interlogix=20is=20gone
>
>=20BTW=20why=20would=20you=20prefer=20installing=20a=20summary-on=
ly=20communicator=20when=20Alarm.com=20is=20so=20much=20better=20o=
n=20that=20panel?

He=20ignored=20it=20all.=20I=20get=20it=20when=20someone=20doesn't=
=20know=20something=20about=20a=20system.=20But=20it's=20the=20one=
s=20that=20don't=20care=20nough=20to=20pick=20up=20the=20smartphon=
e=20and=20say=20"Hey,=20what=20does=20this=20mean??"

I=20would=20not=20have=20installed=20a=20summary-only=20cell=20in=
=20that=20instance.=20I=20woudl=20have=20gone=20with=20a=20full-da=
ta=20one=20that=20uses=20the=20panel's=20dialer.=20Alarm.com=20is=
=20nice,=20and=20I=20probably=20could=20have=20used=20the=20other=
=20company's=20communicator=20that=20was=20still=20there,=20but=20=
the=20new=20owner's=20monitoring=20fee=20was=20very=20low=20and=20=
we=20signed=20him=20up=20with=200=20dollar=20sign=20up=20fee=20to=
=20get=20the=20account.=20We=20have=20a=20stash=20of=20freebie=20s=
ummary-only=20cells=20(and=20a=20few=20full=20data=20ones)=20becau=
se=20of=20previous=20promotions=20from=20the=20supplier.

Funny=20thing=20is,=20when=20I=20went=20back=20behind=20that=20tec=
h,=20I=20started=20upselling=20a=20bit=20and=20now=20the=20guy=20w=
ants=20alarm.com=20onhis=20Concord,=20haha!

Thanks=20for=20the=20reply.