Re: Updated 3G / 4G letter to end user.

[Bob La Londe <none@none.com99>]

On 8/27/2020 8:06 PM, ABLE1 wrote:
> On 8/27/2020 9:00 PM, Jim Davis wrote:
>> Â  I just updated the letter I posted a few months ago in case anyone
>> cares to use it.
>>
>>
>> Dear (customer )
>>
>> As we all experience now days, old technology is constantly being
>> replaced with new, Seems like we just get used to our new cell phones,
>> laptop or Ipad and a new one is being advertised.
>>
>> Likewise, in the alarm business, we are also subject to the advances
>> that the cell phone providers make with their technologies.
>>
>> You presently have a cellular radio installed at your home/business
>> using Third Generation (3G)cellular technology that is being replaced
>> with Forth Generation (4G) cellular technology. As evidenced by the
>> history of their past performance, the cellular service for your
>> device will become less and less available as they transition to the
>> newer 4G technology. At some point around the end of 2020, the 3G
>> service will no longer be maintained and your alarm system will no
>> longer be able to communicate with central station.
>>
>> I will be contacting you over the next couple of months to make an
>> appointment to change your system over to the new 4G cellular service.
>>
>> As always, thank you for your business and loyalty through the years.
>> It's been a pleasure serving you.
>>
>> Please call if you have any questions.
>>
>>
>> Puff the Magic Dragon Alarm Co
>> Hana Li
>> Hawaii
>>
>>
>
> Jim,
>
> Thanks for the update.  The added was a good touch!!
>
> Much appreciated!!
>
> Les

Mine was better.

****

Hey You!  Yeah You!

I'm getting out of the business find a new alarm company.

Sincerely,
BS Superior Alarms
Mike S & Robert B