Re: Updated 3G / 4G letter to end user.

[ABLE1 <somewhere@xxxxxxxxxxx>]

On 8/27/2020 9:00 PM, Jim Davis wrote:
>   I just updated the letter I posted a few months ago in case anyone cares to use it.
>
>
> Dear (customer )
>
> As we all experience now days, old technology is constantly being replaced with new, Seems like we just get used to our new cell phones, laptop or Ipad and a new one is being advertised.
>
> Likewise, in the alarm business, we are also subject to the advances that the cell phone providers make with their technologies.
>
> You presently have a cellular radio installed at your home/business using Third Generation (3G)cellular technology that is being replaced with Forth Generation (4G) cellular technology. As evidenced by the history of their past performance, the cellular service for your device will become less and less available as they transition to the newer 4G technology. At some point around the end of 2020, the 3G service will no longer be maintained and your alarm system will no longer be able to communicate with central station.
>
> I will be contacting you over the next couple of months to make an appointment to change your system over to the new 4G cellular service.
>
> As always, thank you for your business and loyalty through the years. It's been a pleasure serving you.
>
> Please call if you have any questions.
>
>
> Puff the Magic Dragon Alarm Co
> Hana Li
> Hawaii
>
>

Jim,

Thanks for the update.  The added was a good touch!!

Much appreciated!!

Les