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Re: Napco P3200 firmware update options
Remote Enabled Home <fkuozbpk-remote enabled home@xxxxxxxxxxxxxxxx> =
Wrote:=20
>Thanks again for your support. I called NAPCO Tech Support. The tech =
has no clue about old "V11D HA" or "V11HA" firmware revisions for the old=
GEM-P3200. The tech guy forwarded me to sales to see if it was in the =
system and "V11D HA" or "V11HA" or even "V11D" is not on their system. =
They go from "V11A" to "V11E". No one knows if "V11E" will do the HA. I=
am sick of dealing with NAPCO as they do not have very good record for =
their older products. Will they have records of the current products to =
be able to support them in the future say 10 to 20 years from now? I do =
not want to take that chance now. They think people have the money to =
just buy new systems every few years?
I never understood their versioning system. I'm partial to Honeywell =
lines,
and they have a consistent versioning system. They also maintain =
backwards
compatibility (to a reasonable point) unlike Napco. I just never "got" =
the
reason some dealers swore by Napco products. For everything a Napco =
panel
could do, Ademco could do simpler. In the alarm business, simple is =
always
better as long as you're not compromising.
Did you choose Napco? If so - why? I talked an employer out of using them=
when
he had a couple hundred in the field. It helped that he was switching CS
numbers and didn't have the forethought to use his own toll-free dialer
number. I told him this would be a perfect opportunity to get rid of =
them. He
kept the ones that were only a couple of years old and could connect via
Quickloader to change the CS#. I'm sure the rest were culled when Texas
mandated SIA programming defaults, I was long gone by then.
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