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Re: Napco P3200 firmware update options



Remote Enabled Home <fkuozbpk-remote enabled home@xxxxxxxxxxxxxxxx> =
Wrote:=20

>Thanks again for your support.  I called NAPCO Tech Support.  The tech =
has no clue about old "V11D HA" or "V11HA" firmware revisions for the old=
 GEM-P3200.  The tech guy forwarded me to sales to see if it was in the =
system and "V11D HA" or "V11HA" or even "V11D" is not on their system.  =
They go from "V11A" to "V11E".  No one knows if "V11E" will do the HA.  I=
 am sick of dealing with NAPCO as they do not have very good record for =
their older products.  Will they have records of the current products to =
be able to support them in the future say 10 to 20 years from now?  I do =
not want to take that chance now.  They think people have the money to =
just buy new systems every few years?

I never understood their versioning system.  I'm partial to Honeywell =
lines,
and they have a consistent versioning system.  They also maintain =
backwards
compatibility (to a reasonable point) unlike Napco.  I just never "got" =
the
reason some dealers swore by Napco products.  For everything a Napco =
panel
could do, Ademco could do simpler.  In the alarm business, simple is =
always
better as long as you're not compromising.

Did you choose Napco? If so - why? I talked an employer out of using them=
 when
he had a couple hundred in the field.  It helped that he was switching CS
numbers and didn't have the forethought to use his own toll-free dialer
number.  I told him this would be a perfect opportunity to get rid of =
them. He
kept the ones that were only a couple of years old and could connect via
Quickloader to change the CS#.  I'm sure the rest were culled when Texas
mandated SIA programming defaults, I was long gone by then.








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