Re: ADT purchased Reliance/Protectron in Canada

[Jim <alarminex@xxxxxxx>]

On Friday, May 16, 2014 8:08:31 AM UTC-4, tourman wrote:
> On Thursday, May 15, 2014 8:26:22 PM UTC-4, Bob La Londe wrote:
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> > "tourman" <robercampbell@xxxxxxxxx> wrote in message=20
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> > news:50490f62-2858-4d6e-a634-6113b97bc04e@xxxxxxxxxxxxxxxxxxx
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> > > Recently ADT in the US has purchased Reliance/Protectron here in Cana=
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> > > for a princely sum reputed to be about $5.5 Billion. Protectron is a =
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> > > player in the security market here in Canada with about 400,000 accou=
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> > > on line with their six major stations spread across Canada. I myself =
am a=20
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> > > third party dealer on their station with 1200 accounts monitored by t=
hem.
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> > >
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> > > Over the last twenty years, my customers have been well served by the=
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> > > monitoring services, which have allowed me to set up my own custom=20
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> > > priorities with their operators.My past experiences with the normal,=
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> > > instantaneous "cookie cutter" ADT response to alarms, has shown that=
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> > > without such signals as "cancel codes" being programmed, this has res=
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> > > in far too many false alarm dispatches (which in our jurisdiction cos=
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> > > the client $140 a visit). Today, that kind of unfiltered  response is=
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> > > close to irresponsible ! That, and other service related reasons, is =
why I=20
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> > > took some 200 accounts off ADT's station initially and put them over =
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> > > Protectron's station.
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> > >
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> > > Now the gigantic fish has swallowed the big fish in the ocean !!!!!
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> > >
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> > > My prediction is ADT will leave the operations side of Protectron alo=
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> > > for the short term until they are able to flush out their long term p=
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> > > At that time, they will as per their normal practice, "rape and pilla=
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> > > the personnel of Protectron for only the best people, and let go the=
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> > > remainder of the Protectron staff. More important to me, they will al=
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> > > force Protectron to follow their established guidelines for response,=
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> > > used in their existing stations, in order to implement a consistent=
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> > > response pattern overall.
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> > > This is an unhappy day for clients and for dealers on Protectron's=20
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> > > stations(IMO). The day they implement those kinds of response policie=
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> > > the day I swing over all my accounts to an outside independant monito=
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> > > station
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> > > ADT, you've been warned (not that you really give a damn about the sm=
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> > > fry.....)
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> > They won't do that until they have sent you your new contract, that if =
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> > don't sign they will quit handling your accounts.  I strongly suggest y=
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> > prepared to swing your accounts at a moments notice.  Never allow a big=
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> > company like that into a position where they can blackmail you, because=
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> > they can they will.
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> Yes, ADT is a totally ruthless and unprincipled juggernaut when it comes =
to pricing, and also towards small dealers they see competing with them.  A=
 while back, when I complained about some of their poor response to the few=
 remaining accounts I had left on their station, their only response was to=
 raise the rate from $3 an account to $8 an account. It was clearly because=
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> I can see no good coming out of this purchase when it comes to anyone cur=
rently dealing with Protectron. The quicker I get away from them the better=
 !!



Uhhhhhh ....... why wait?=20

Are you under any obligation to them?