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Re: SP1738 v2.1 not respond

Subject: Re: SP1738 v2.1 not respond
From: G. Morgan <sealteam6@xxxxxxxxxxxxxxxxx>
Date: Mon, 12 Nov 2012 14:10:47 -0600
Newsgroups: alt.security.alarms
References: <ca9826cc-1a42-4438-8cbd-2b4448fa2e53@xxxxxxxxxxxxxxxx>

spyros Wrote:

>While testing the system on the bench everything was ok, i was able to dl the system using winload but without 2 call answer. I install the system in another location (on my client), but while trying to communicate with the panel using 2 call answer (cause a fax answers at 5th call)it answers, winload sends authentication step 1 & 2 and then freeze... It disconnects and i get the error message "control panel did not send confirmation". Any idea? I am pretty sure that i have programmed the correct panel id and pc password codes....
>Any idea?? thanks in advance!


Is it a plain POTS line or VOIP?  If it's VOIP that may be an issue.

References:
- SP1738 v2.1 not respond
  - From: spyros

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