Re: Speaking of phones...

[tourman <robercampbell@xxxxxxxxx>]

On Jun 15, 1:22=A0pm, "Bob La Londe" <n...@xxxxxxxx> wrote:
> I got a call the day before yesterday. =A0Somebody told a phone system cl=
ient
> that I can fix anything. =A0They have had noise on their phone system sin=
ce a
> major power failure several months ago.
>
> They'd had another company look at their phones who just told them they n=
eed
> a new phone system. =A0They might, but I don't think so.
>
> I took a look yesterday, and I probably told them how to fix their proble=
m
> without me.
>
> They have AC circuit line noise. =A0Something on the same circuit as thei=
r
> phone system probably started making more noise on the line after that po=
wer
> failure, and the marginal conditions surrounding it. =A0Also, somebody ad=
ded a
> clean air machine in the office where the KSU is, and whenever the fan fo=
r
> it kicks on their phone system noise increases.
>
> Now maybe their power supply could have filtered most of that noise excep=
t
> the AC to the KSU is a piece of romex coming out of the floor bundled wit=
h
> the incoming phone wires and the outgoing extension wires.
>
> They pretty much guaranteed that any excess noise on that line will be
> induced onto their phone lines and extension lines. =A0Sigh. =A0I don't k=
now how
> they ever didn't have noise, but the first thing they needed to do was
> disconnect that piece of romex, find anyplace else (like the ceiling betw=
een
> floors) its parallel or bundled with and disconnect and abandon that part=
,
> and run a new dedicated circuit IN CONDUIT from the breaker panel to then
> outlets here the KSU is plugged in.
>
> What I got was, "Well maybe I can run an extension cord from somewhere
> else."
>
> Sigh, =A0if they got anything I said all I did was troubleshoot their pro=
blem
> for them for free. =A0Sigh. =A0I don't think I'll go back if they call ag=
ain. =A0I
> knew it was going to be one of those calls just from the phone conversati=
on
> before I ever went though.
>
> Some things you can't fix... phone systems isn't one of them.

RHC: Right you are, some customers you can't "fix" either......:))
Stupid is as stupid does....walk away