2GiG recall

[Spellcheck Patrol <alarminstall@xxxxxxx>]

I received an email announcing a recall on the 2GiG GSM today. Here it
is:

2GIG Voluntary Recall



2GIG Technologies, Inc. is voluntarily recalling the following GSM
radio modules ("GSM Modules") used with 2GIG's GO!Control security
panels. We have been working with 2GIG and Alarm.com to secure a list
of customers. We are developing a plan to replace these units as
quickly as possible and will communicate that plan to you as soon as I
have worked out all of the details. In the mean time, please review
the note below so you can check your existing inventory.





Model #


GSM Signal Carrier

2GIG-GSM1


T-Mobile

2GIG-GSM2


T-Mobile

2GIG-GSM3


Rogers

2GIG-GSM4


Rogers

2GIG-GSM5


AT&T

2GIG-GSM6


AT&T



Date Codes Affected: 201049, 201050, 201051, 201052, 201101, 201102,
201103 and 201104. These date codes appear as the first six numbers of
the MDSN code of GSM Modules. This recall involves GSM Modules only
and not GO!Control panels.

We are recalling these GSM Modules because of the potential failure of
a voltage regulator integrated circuit located on the GSM Module board
that could, upon a reset or power off/on cycle, allow an overvoltage
condition causing tantalum capacitors located on the GSM Module board
to overheat and fail. This in turn could result in heat, smoke or fire
damage to the control panel and potentially to surrounding areas.

Your support and assistance is critical to ensuring that affected
inventory is not installed and that installed recalled GSM Modules are
replaced correctly and promptly. Exchanges of new GSM Modules for
recalled GSM Modules must be performed by qualified service
technicians.

2GIG has, through its back-end service provider, blocked all currently
uninstalled recalled GSM Modules from being activated and authorized.
If a security dealer or technician attempts to install and authorize a
recalled GSM Module, the authorization will be denied by the back-end
service provider and a non- recalled GSM Module must be obtained to
continue the customer installation.





Instructions for Inspecting Inventory to Identify Recalled GSM Modules

To identify GSM Modules within the date code range applicable for this
recall, you will need to physically inspect all GSM Modules in your
inventory (whether in original packaging as a kit component, in
packaging as a separate component or otherwise). Only GSM Modules with
MDSN numbers that begin in the following range are being recalled:

Date Codes Affected: 201049, 201050, 201051, 201052, 201101, 201102,
201103 and 201104.

(Note: The first four digits of the MDSN number are the year, the next
two are the week number of that year)

The MDSN number is found on the barcode label above the IMEI number,
which is used to register a customer=92s Alarm.com account.  This
barcode label can be found affixed directly to GSM Module itself, as
well as the box it comes in.  If the GSM Module is installed in a 2GIG
GO!Control panel, open the rear panel cover and locate the GSM Module.



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