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Re: Trying to wrap my head around it



On 10/22/2011 12:41 AM, G. Morgan wrote:
> JoeRaisin Wrote:
>
>> Supplies are the real bitch.  We are constantly trying to get the parts
>> we need.  We get OH dr contacts with no magnets, one job had us
>> installing 11 pull stations on a focus pnl with no sims and door
>> contacts are always all of one type or another like no one ever even
>> laid eyes on the place to know that recessed contacts are not going to
>> work on half the doors.  Don't even get me started on them shorting the
>> wire estimates...
>
> Just finished a job for ADT, that was subbed, then re-subbed finally to
> us.  Those idiots had already mounted 4 Spectra-domes (conduit and all
> on  break-away towers) but didn't put the mini-fiber x-miter inside the
> domes.  I looked in the NEMA box and they had seperate *receivers* in
> there?  WTF?  I was missing receivers.
>
> I finally get the worthless PM from ADT out there (they had this job for
> 10 mos.)  Bidded it site-unseen.
>
> I asked how the hell I was supposed to get a fiber up the cam now,
> "can't you just take it apart and fish one?"  Lol... I said "sure", if
> you want to pay me and do a change-order to take this whole thing apart
> and re-do it.  I got my rack-mount receivers 5 days later.  and he took
> a case of mini-transmitters back to ADT's warehouse, I wonder how he
> explained that?!  lol...

Having dealt with ADT as a sub for a year now I have determined it isn't
worth getting real worked up over it.  When my concerns about parts is
ignored early on all I have to do is wait until the deadline is coming
up and I get called from some muckity muck who is in charge of all mom
and pop stores that begin with the letters 'D' or "W" east of the
Mississippi river asking if I am going to be done on time.

The only time they listen is when I say, "No."  When they ask why, I
tell them about the parts needed and reference the email I sent out two
months ago.  Next thing I know the parts have been special ordered and
are being shipped overnight.

It only strays from the realm of "frustrating but amusing" when the
missing parts include a shortage of wire.  Then it is always a bit of a
scramble calling around to the other guys to find out who has a roll of
16/19 red trunk line (which is another joke) on their truck.

Many of the jobs we get from them are last minute - seems like they
finally figure out they don't have enough organic techs (because they
have trimmed their tech staff way too much) to get it done and approach
Dick with an "emergency install" that they have known about for months
but we now have two weeks - while all our techs are busy on the current
crop of "emergency installs."  LOL

I keep thinking my boss should add a picture to his email sig.  The one
that has all the guys rolling on the floor laughing with the caption,
"You want it when?"



Here's another interesting tidbit.  I was talking to a salesman from
another company who was absolutely convinced that everything dealing
with a focus panel was proprietary *including the wire.*  He was
lamenting the fact that if her were to sell a takeover of a focus system
they would have to replace all the wire...


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